Jen Cortez

Creative, reliable, and detail-oriented professional. Skilled in writing clear, engaging product descriptions and preparing structured listings. Experienced in customer service, data handling, and admin support. Fast learner, organized, and ready to assist with daily e-commerce operations.

Product Description & Listing Specialist

(2024-01 - 2026-12)

Freelance / Project-Based

• Write accurate and appealing product descriptions
• Organize features, specifications, and benefits
• Prepare listing content optimized for clarity and buyer interest

Social Media & Admin Support - Boss Axxel Airconditioning Services, Philippines - Philippines

(2020-01 - 2022-12)

• Assisted in marketing content and campaign preparation
• Handled data recording, reporting, and general administrative tasks

Customer Service Representative - Lulu Hypermarket, Sharjah, UAE - Sharjah, UAE

(2006-01 - 2008-12)

• Assisted customers and resolved inquiries promptly
• Ensured positive experience and maintained good relations

Bachelor of Science - Nursing - Pamantasan ng Lungsod ng Marikina (2003-01 - 2003-12)