VIRTUAL ASSISTANT (AI TRAINER) - Online Helpers - Hi Auto
(2024-07 - 2026-07)
- Trained new AI trainers on operational protocols, fostering consistency and quality in training.
- Processed guest orders in dynamic conversational drive-thru, ensuring accurate and timely service.
- Delivered exceptional customer service through company's system, enhancing guest experience.
ACCOUNT OFFICER - Fuji Trading Co., LTD. Marine Supply and Engineering - Dasmariñas, Cavite
(2023-11 - 2024-07)
- Standardized quarterly inventory reporting and analysis, instituting corrective actions for victualing budget and overstocking to maintain current inventory records.
- Maintained consistent email communication with ships and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Researched and evaluated suppliers based on availability, quality, selection, and price to ensure optimal procurement decisions.
- Updated general ledger of accounts with current, accurate and industry-compliant data to meet all internal and external audit requirements Communicated with diverse captains to facilitate smooth operations and enhance collaboration across international teams.
CASHIER TEAM LEADER - Bonchon Scottland inc. - Trece Martires City, Cavite
(2018-02 - 2021-04)
- Trained new cashiers, providing clear directions and guidelines for effective job performance.
- Maintained cash registers and contents, ensuring accuracy in daily cash transactions
- Ensured clean and hygienic work environment, promoting positive organizational image to customers.
- Ensure information is accurate and valid by creating and updating records.