Associate Operations - WNS - 9th Fl. 1880 Bldg. Eastwood, Quezon City
(2025-01 - 2026-01)
Billing under Accounts receivable
- Generated and distributed daily billing reports, ensuring timely delivery and accuracy. Reviewed and processed invoices increasing invoice accuracy by - 20% through careful verification.
- Responded to customer inquiries effectively via email, enhancing customer satisfaction rates.
- Compiled End of the Day reports, streamlining internal processes improving reporting efficiently.
Data Entry Specialist/Biller - Freight Process Outsourcing Solutions, Inc. - 14th Fl. San Plaza Bldg. Mandaluyong City
(2021-05 - 2025-01)
- Analyzed and organized information of Shipper, Consignee and product description for Bill of Lading, improving data retrieval speed.
- Entered data using AS/400 system, ensuring 100% data accuracy for logistical operations.
- Collaborated with team members to enhance data input processes, resulting in a - 15% increase in workflow efficiency.
Desktop Publishing Operator - Toppan Best-Set Premedia Limited - Jollibee Plaza Bldg, Ortigas Center, Pasig City
(2019-12 - 2021-03)
- Arranged text, symbols and images for print and digital publications, adhering to strict formatting guidelines.
- Ensured consistent quality of publications through meticulous proofreading and layout adjustments.
- Improved publication turnaround time by - 10% through efficient production processes.
Data Processor/Data Analyst - MM Data Processing Corp. - IT Bldg. Angono, Rizal
(2014-02 - 2019-09)
Promoted as Team leader
- Applied optical character recognition tools to analyze data, increasing processing speed by approximately 25%.
- Conducted thorough proofreading and verification of data entries, maintaining high accuracy across projects.
- Maximized ability by doing all procedures from OCR, Tagging, Checking down to Finalizing process.
- Done Administrative task, daily allocation, statistics report, sending shipments and emails.
