Jennifer Datul

To enhance my professional skills and knowledge in a dynamic and stable organization while contributing my abilities, dedication, and strong work ethic toward achieving the company's goals and objectives.

Sales Officer - Assistant Manager - Security Bank Corporation

(2026-01)

• Identify and acquire new customers for the bank's products and services.
• Promote and sell products such as savings accounts, checking accounts, loans, credit cards, insurance, and investment products.
• Build and maintain strong relationships with clients.
• Conduct client visits, presentations, and sales calls.
• Assess customer needs and recommend appropriate banking solutions.
• Achieve monthly, quarterly, and annual sales targets.

Customer Advisor Officer - Assistant Manager - Security Bank Corporation

(2019-01 - 2026-01)

• Promoted and cross-sold bank products and services to new and existing customers to achieve sales targets and support branch growth.
• Generated qualified leads through referrals from existing clients, maintaining a healthy sales pipeline.
• Conducted Know Your Customer (KYC) screening interviews, performed risk profile assessments, and gathered required customer documentation.
• Identified customer needs and recommended appropriate banking products, services, and digital channels.
• Built and maintained strong client relationships through regular follow-ups and relationship-building activities.
• Handled customer inquiries and complaints, coordinating with relevant departments to ensure timely resolution and customer satisfaction.

Client Relations Specialist - Bank of the Philippine Islands

(2016-01 - 2019-01)

• Responsible for opening accounts and attending any customer related concerns.
• Provides executive level administrative support to the Branch to ensure customer satisfaction.
• Responsible for up-selling or cross-selling bank products and services.
• Helps the Branch in achieving monthly sales target and quota

Customer Service Associate - Bank of the Philippine Islands

(2013-01 - 2016-01)

• Handles cash and over the counter transactions such as deposit, withdrawal, encashment, bills payment, fund transfer etc.
• Responsible for balancing of electronic journal at the end of the day.
• Cross-sells bank products by answering inquiries; informing customers of new services and product promotions.
• Maintains customer confidence and protects bank operations by keeping information confidential.

Account Manager - Bayan Telecommunications Inc

(2012-01 - 2013-01)

• Managed and developed relationships with corporate and business clients to ensure customer satisfaction and account retention.
• Identified client needs and recommended appropriate telecommunications products and solutions, including internet, data, and voice services.
• Generated new business opportunities through prospecting, networking, and client referrals.
• Prepared proposals, quotations, contracts, and service agreements for prospective and existing customers.
• Conducted regular client meetings and presentations to discuss service requirements and business solutions.

Treasury Assistant - Market strategic firm Inc

(2011-01 - 2012-01)

• Perform foreign exchange sales & remittance transactions at the store.
• Check the correctness of rates posted n the rate board
• Check the authenticity of currencies & correctness of remittance information before processing the transaction.

Bachelor of Science in Commerce - Management - Far Eastern University (2011-01)

Secondary Education - Ernesto Rondon High School (2003-01)

Elementary Education - Tandang Sora Elementary School (2003-01)