Jennifer Jacob

Highly motivated and reliable professional seeking a challenging role to contribute skills and experience to the company's success.

Quality Assurance Analyst - SGT Communications

• Performed quality assurance for sales accounts.

Customer Service Associate - Teletech - Quezon City

• Managed inquiries via LOB, OB, email, and chat.

Customer Service Representative - Teleperformance - Pasig City

• Handled financial accounts, collections, and billing.

Technical Support Representative - Convergys - Quezon City

• Provided phone support for LOB.

Technical Support Representative - Transcom - Mandaluyong City

• Supported internet, phone, and TV services.

Bachelor of Science - Office Administration - Polytechnic University of the Philippines