Jennifer Sicat

A seasoned Human Resources Supervisor and Registered Nurse with over 20 years of combined expertise in workplace conflict resolution, employee grievance management, and healthcare. I bring a rare dual perspective — understanding both the human side of organizational issues and the clinical foundation of employee wellness.

HR Supervisor — Grievance & Employee Relations - Balibago Waterworks System, Inc. - Philippines

(2011-01)

• Managed end-to-end grievance handling process for [X]+ employees across multiple departments
• Investigated and resolved complex workplace disputes, achieving high resolution rates while maintaining compliance with labor regulations
• Developed and implemented HR policies, procedures, and employee handbooks adopted companywide
• Conducted disciplinary hearings, mediation sessions, and coaching programs for managers and staff
• Collaborated with legal counsel on labor cases and regulatory compliance matters
• Designed and delivered HR training programs on workplace conduct, conflict resolution, and employee rights

Company Nurse - Balibago Waterworks System, Inc. - Philippines

(2011-01)

• Provided direct patient care, health education, and clinical support in [specialty/department]
• Conducted patient assessments, documented health records, and coordinated care with multidisciplinary teams
• Delivered health counseling and preventive care guidance to patients and families
• Demonstrated calm and effective communication under high-pressure clinical environments

Bachelor of Science in Nursing - Nursing - Emilio Aguinaldo College, Manila (1995-01)