Senior Front Office / Event Sales Associate - GiraSol Bed & Breakfast - Tagaytay-Nasugbu Highway, Brgy Sicat, Alfonso, Cavite
(2020-11)
- Respond to and manage guest event inquiries through various communication channels, including social media, email, Viber, and phone calls.
- Provide clients with accurate information regarding event packages, services, pricing, and availability.
- Prepare and submit event proposals, quotations, and service agreements based on client requirements.
- Follow up on inquiries and maintain strong client relationships to support sales conversion.
- Coordinate event details and client requirements with the Operations Head to ensure smooth event planning and execution.
- Communicate updates, changes, and special requests between clients and the operations team.
- Assisted guests with check-in and check-out procedures in a professional and efficient manner
- Managed room, dine-in, and event reservations while ensuring accuracy of booking details
- Processed guest payments and maintained proper transaction documentation
- Organized and filed attachments, records, and other administrative documents
- Prepared and submitted reports through Viber and email in a timely manner
- Supported Sales and Marketing initiatives to achieve company targets and objectives
Front Office Associate - Sunrise Holiday Mansion - Tagaytay-Nasugbu Highway, Brgy Buck Estate, Alfonso, Cavite
(2014-09 - 2019-04)
- Attending guest's phonecall and email inquiries.
- Doing keys inventory.
- Filing and reporting Daily Sales.
- In-charge in monitoring room accommodations.
- Assisting guests' check-in and check-out.
Out-patient Surgery Department Secretary - Tagaytay Medical Center - Emilio Aguinaldo Highway, Silang Junction North, Tagaytay, 4120 Cavite
(2012-09 - 2014-03)
- Receiving and attending patients.
- Taking patients' details, keep and filing medical records.
- Attending meeting with the surgeons and doing minutes.
- Reporting minutes of the meeting.
- Assisting surgeons for minor surgeries.
