CREWING ASSISTANT - Cassiopeia Marine Services Inc.
(2020-12 - 2022-09)
- Supported end-to-end crew coordination, including scheduling interviews, medical exams, and training for seafarers
- Assisted in recruitment by screening applications and maintaining an updated crew database
- Prepared, verified, and monitored crew documentation (passports, visas, licenses, and certificates) to ensure compliance with maritime regulations
- Coordinated crew deployment by arranging travel, accommodation, and joining instructions
- Acted as a point of contact for seafarers, providing timely updates on deployment and documentation status
- Maintained accurate records and generated reports on crew availability, deployment, and document validity
- Provided administrative support to crewing officers, including data entry, filing, and email correspondence
SETTLEMENT OFFICER - SYKES Philippines
(2016-10 - 2019-04)
- Managed settlement process for approved loan applications, ensuring all conditions were met prior to funding
- Reviewed loan documents and supporting requirements to ensure accuracy, completeness, and compliance with lender policies and Australian regulations
- Verified key loan details including loan amount, interest rates, fees, and security information
- Coordinated with brokers, lenders, solicitors, agents, and clients to facilitate smooth and timely settlements
- Prepared settlement figures and documentation required for funding and completion
- Monitored outstanding conditions and proactively followed up to avoid delays in settlement
- Arranged and confirmed disbursement of funds, ensuring correct allocation to relevant parties
- Updated CRM systems and maintained accurate loan records throughout the settlement process
- Assisted in resolving pre- and post-settlement issues, discrepancies, and documentation concerns
- Generated reports and maintained organized records to support compliance and audit requirements
- Strong attention to detail and accuracy in handling financial and client documents
- Knowledge of Australian lending and settlement processes
- Strong communication and stakeholder coordination
- Time management and ability to meet deadlines
- Experience with CRM systems and document management
- Experienced in fast-paced administrative environments requiring coordination, compliance, and time-sensitive processing
ADMIN ASSISTANT - Asian Development Bank
(2015-07 - 2016-05)
- Provided administrative and operational support by managing schedules, coordinating meetings, and handling day-to-day office tasks
- Prepared and reviewed documents, reports, and correspondence, ensuring accuracy and proper formatting based on organizational standards
- Applied strong data entry and record management skills to maintain accurate databases and organized filing systems
- Coordinated with internal teams and external stakeholders to follow up on requirements, resolve issues, and ensure timely completion of tasks
- Supported document verification and compliance processes, leveraging experience in reviewing loan applications and supporting documents
- Assisted in tracking tasks, deadlines, and project updates, ensuring timely submission and completion of deliverables
- Managed email correspondence and inquiries professionally, providing clear updates and maintaining effective communication
- Supported basic financial and administrative processes such as tracking expenses, preparing reports, and handling documentation
- Improved efficiency in document handling and tracking through strong attention to detail and organization
- Maintained high accuracy in data entry and document verification, minimizing errors and delays
CREWING OFFICER - OSG Shipmanagement Manila, Inc.
(2008-06 - 2014-06)
Manages the recruitment, deployment, and welfare of crew members, ensuring vessels are staffed with qualified personnel and compliant with maritime regulations
FLAGSTATE OFFICER - Michaelmar Phils., Inc.
(2006-10 - 2007-06)
The role of a Flag State Officer involves overseeing the documentation and compliance of seafarers with international standards and regulations
DOCUMENTATION OFFICER - Adfil Shipmanning & Management Corp.
(2005-06 - 2006-06)
Responsible for managing and maintaining accurate records, reports, and documentation within an organization, ensuring compliance and effective communication across teams
DOCUMENTATION OFFICER - Inter-World Shipping Corporation
(2004-03 - 2005-02)
Responsible for managing and maintaining accurate records, reports, and documentation within an organization, ensuring compliance and effective communication across teams