Jenny Ocampo

Reliable and compassionate nurse dedicated to providing safe, quality care and supporting patients and families with respect and professionalism.

Senior Nurse QA Specialist - West Ford Grp Management LLC

(2024-03 - 2026-01)

• Perform comprehensive QA reviews of home care patient charts to ensure compliance with Medicare, CMS guidelines, and Home Health Conditions of Participation (CoPs)
• Review and validate clinical documentation including SOC/ROC, OASIS assessments, recertifications, physician orders, visit notes, and discharge summaries
• Ensure documentation supports homebound status, skilled need, and medical necessity
• Utilize the DSL application to review, audit, track, and document QA findings efficiently
• Identify documentation deficiencies and compliance risks; recommend corrective actions and process improvements
• Support internal audits, Medicare reviews, and survey readiness by validating and organizing required records
• Collaborate with interdisciplinary teams (nurses, therapists, physicians, and administrative staff) to resolve QA findings
• Provide education and feedback to clinicians on documentation accuracy, regulatory requirements, and best practices
• Maintain accurate QA productivity reports, audit logs, and quality tracking using DSL and internal QA tools
• Assist in the development and implementation of QA policies, SOPs, and performance standards
• Conduct comprehensive QA reviews of hospice patient charts to ensure compliance with Medicare, CMS regulations, and Hospice Conditions of Participation (CoPs)
• Review and validate clinical documentation including SOC, recertifications, IDG notes, visit documentation, physician orders, and discharge summaries
• Ensure documentation supports hospice eligibility, terminal diagnosis, medical necessity, and appropriate level of care
• Utilize the JnCloud application to review, audit, track, and document QA findings efficiently
• Identify documentation gaps, compliance risks, and trends; recommend corrective actions and quality improvement initiatives
• Support internal audits, Medicare reviews, and regulatory surveys by preparing and validating hospice records
• Collaborate with interdisciplinary teams (nursing, physicians, social workers, chaplaincy, and billing staff) to resolve QA findings
• Provide education and feedback to clinical staff regarding documentation standards and compliance requirements
• Maintain accurate QA productivity reports, audit logs, and compliance tracking using JnCloud and internal QA tools

Staff Nurse - Bitten Animal Bite Center

(2024-11 - 2025-06)

• Assessed and triaged patients with animal bites and rabies risk
• Administered rabies vaccines and immunoglobulin per DOH guidelines
• Educated patients and families on wound care, prevention, and follow-up
• Monitored for vaccine reactions and provided emergency care when needed
• Maintained accurate records and complied with reporting standards
• Coordinated with health authorities on surveillance and vaccine supply
• Managed proper storage and inventory of rabies vaccines and ERIG

Hemodialysis Nurse - Chinese General Hospital and Medical Center

(2023-10 - 2024-01)

• Initiating and terminating of dialysis
• Monitoring progress of dialysis (includes pressure monitors, complications/status of patient, proper documentations)
• Administering drugs following 12Rs, IV fluids, blood transfusions
• Sorts, charts, transcribe orders and ensures that doctor's orders are carried out properly
• Makes round with the physicians and carry out order
• Primed dialyzer and bloodlines recording patients' medical information and vital signs
• Oversaw dialysis treatment and cannulated accesses
• Removed femoral sheath and administered medications including thrombolytics
• Cleaned and dressed permanent and temporary catheters
• Teach patients and significant others how to manage their illness by explaining post-treatment home care needs and self-administration of medication

Processor/Financial Analyst (Australian Accounts) and Customer Service Representative (US, Europe, Asian Accounts) - Sitel / Sykes Asia

(2019-07 - 2022-06)

• Handles Financial documents regarding investments and anti-money laundering
• Resolved an average of 600 inquiries and emails in any given week, dealings with all type of billing issues, complaints and other numerous matter's averaging 15 emails per hour

Bachelor of Science - Nursing - De Ocampo Memorial College (2004 - 2006)

Bachelor of Science - Medical Technology - De Ocampo Memorial College (1988 - 1992)