Jenny Ocampo

Registered Nurse and Senior QA Specialist with extensive experience in Home Health, Hospice, OASIS review, clinical documentation auditing, and regulatory compliance. Proven expertise in quality assurance, CMS compliance, and clinical documentation improvement, supported by hands-on experience in pediatric, hemodialysis, and animal bite care. Recognized for delivering accurate reviews, driving quality outcomes, and maintaining excellence in fast-paced healthcare environments.

Senior Nurse QA Specialist - West Ford Group Management LLC

(2024-03 - 2026-05)

• Conduct comprehensive QA reviews of Home Health and Hospice patient charts.
• Review OASIS assessments, recertifications, physician orders, visit notes, IDG notes, and discharge summaries.
• Ensure compliance with Medicare, CMS regulations, and Conditions of Participation (CoPs).
• Utilize DSL, Perfect, HOPE and JN Cloud systems to audit, track, and document QA findings.
• Identify documentation deficiencies, compliance risks, and process improvement opportunities.
• Educate clinicians regarding documentation standards and regulatory requirements.
• Maintain productivity reports, audit logs, and quality tracking metrics.

Staff Nurse - Bitten Animal Bite Center

(2024-11 - 2025-06)

• Assessed and triaged patients with animal bites and rabies exposure.
• Administered rabies vaccines and immunoglobulin according to DOH guidelines.
• Educated patients and families regarding wound care and follow-up treatment.
• Maintained accurate documentation and reporting compliance.

Staff Nurse - Mandaluyong City Medical Center - Pediatric Ward

(2024-02 - 2024-05)

• Assessing a child's needs and providing initial care.
• Identifying changes in children's symptoms and intervening in a medical emergency situation.
• Monitored and documented vital signs, intake and output, and patient progress.
• Educated caregivers on discharge instructions, medication administration, and home care management.
• Ensured compliance with infection prevention and control standards.

Hemodialysis Nurse - Chinese General Hospital and Medical Center

(2023-10 - 2024-01)

• Initiated and terminated dialysis treatments.
• Monitored patient status and treatment progress.
• Administered medications, IV fluids, and blood products.
• Ensured accurate documentation and physician order implementation.

Processor | Financial Analyst (Australian Accounts) | CSR (US, Europe Accounts) - Sitel | Sykes Asia

(2019-07 - 2022-06)

• Handles Financial documents regarding investment and anti-money laundering.
• Resolves an average of 600 inquiries and emails in any given week, dealing with all types of billing issues, complaints and other numerous matter's averaging 15 emails per hour.

Bachelor of Science - Nursing - De Ocampo Memorial College (2004 - 2006)

Bachelor of Science - Medical Technology - De Ocampo Memorial College (1988 - 1992)