Jerelyn Bendal

Technical Customer Support Analyst

Dear Hiring Manager

I am interested in the position of Customer Service Officer of your company as offered here on Indeed. I am currently working as a Technical Support Analyst answering calls and responding email inquiries and handling complaints from customers and business to business clients of an Dutch American Weather Company. I adapted various communication styles working with colleagues that have multi-cultural backgrounds when I took my training in Wageningen, Netherlands last May 2018.

In the past five years, I’ve mastered analytical and critical thinking as well as my perseverance and determination in solving complex customer concerns to deliver exceptional customer service experience. I believe that the experiences and skills I have acquired make me a suitable candidate for a position in your company.

Customer service experience plays a fundamental part in a business. To acquire good reviews and customer referrals, I listen and understand customer needs and offer an extra effort for them to feel that they are being cared for. As a frequently commended customer service employee, I have devoted years engaging with diverse group of people.

I am confident that my unique skills and approach can help your business provide customers with a welcoming experience as well as effective resolution for their technical concerns.