Jericho Comanda

Bachelor of Science in Information Technology graduate with a strong foundation in software development, database management, and technical support. Completed a 486

hour internship with experience in IT support and system digitalization, demonstrating strong problem-solving, adaptability, and attention to detail. Capable of delivering efficient,

user-focused solutions while working effectively in fast-paced and team-oriented environments.

IT Intern (OJT – 486 Hours) at Baguio City Police Station 7 (2025-05 – 2025-09)

• System Development: Collaborated with a team at Criminal Records Management and Evidence Section (CRMES) to design and implement a digitalized database system using C# and MySQL to transition paper-based records into a secure digital format.
• Database Migration: Streamlined administrative workflows by accurately inputting and organizing sensitive individual records into the new digital system.
• IT Support: Acted as the primary point of contact for computer troubleshooting and hardware maintenance within the Administration Office.
• Clerical Operations: Managed daily office tasks and documentation to support police station administrative functions.
• Recognition: Commended and awarded Certificates of Recognition for excellence in digitalizing station records and improving data accessibility.

Customer Service Representative at Sitel Group Philippines (2021-08 – 2022-10)

• Handled customer inquiries with professionalism, empathy, and efficiency.
• Maintained customer satisfaction by resolving concerns in a timely manner.
• Documented customer interactions and solutions for service improvements.

Sales Clerk (Part-time) at Ace Hardware Philippines (2024-03 – 2024-05)

• Assisted customers in selecting products and completed sales transactions.
• Ensured organized shelves and monitored inventory levels.
• Supported promotional activities and product displays.

Bachelor of Science in Information Technology – Baguio College of Technology College (2026-06)

Senior High School in ICT Programming Strand – Baguio College of Technology Senior High School (2021-07)

Certificate in Creative Web Design – Technical Education and Skills Development Authority (TESDA), Northridge Institute of Business and Technology Inc. (2021-06)