Jerome Alad

I am Deaf, and I am seeking the opportunity to bring my skills and dedication to your company.

Career Objective

Motivated and detail-oriented professional with over 13 years of experience in IT support, troubleshooting, and multimedia production. Seeking to transition into Financial Services & Solutions as an Associate, leveraging strong analytical skills, commitment to accuracy, and proven expertise in data security. Dedicated to continuous learning and eager to undergo training to develop expertise in financial operations while contributing to organizational success.

Key Skills

• Analytical & Problem-Solving: Troubleshooting, preventive maintenance, accuracy in documentation
• Data Security & Confidentiality: OPSWAT-certified in email, web traffic, storage, and file security
• Software & Tools: Microsoft Office (Excel, Access, Word), VMware, Adobe Premiere Pro, After Effects
• Platforms: Windows, Linux, macOS, iOS, Android
• Support Systems: AnyDesk, TeamViewer, Remote Desktop
• Communication & Accessibility: Video editing with captions, graphic design, digital conversion

Professional Experience

Freelance Computer & Laptop Repair Technician

2012 – Present

• Assembled and repaired PCs, laptops, iMacs, and MacBooks
• Installed and configured productivity and creative software.
• Built high-performance systems for business and media use.
• Set up and maintained secure networks, routers, modems, and CCTV systems.

Video Editor – Freelance

2022 – 2023

• Edited short-form content for TikTok, Facebook, and YouTube with captions for accessibility.
• Optimized video formats for audience engagement and trending platforms.

Technical Support Staff – De La Salle–College of Saint Benilde,

School of Deaf Education and Applied Studies

2012 – 2020

• Provided front-line IT support for students and staff.
• Installed, configured, and maintained desktops, laptops, and printers.
• Conducted preventive maintenance and managed computer laboratories.
• Documented incidents and coordinated with departments for resolution.

Graphic Designer (Intern) – De La Salle–College of Saint Benilde

2010

• Designed digital and print materials supporting branding and marketing needs.

Certifications

• OPSWAT Security Certifications (Email, Web Traffic, Legacy Systems, Secure Storage, Data Transfer, File Security) – Nov 2022
• Introduction to Critical Infrastructure Protection – Nov 2022
• Adobe Premiere Pro Video Editing Training – Aug 2021

Education

Bachelor in Applied Deaf Studies – Specialization in Multimedia Arts De La Salle–College of Saint Benilde (2006 – 2010)

Reference

Mrs. Marybeth Baquereza (DEAF)

Administrator, School of Deaf Education and Applied Studies De La Salle–College of Saint Benilde