Jerome Cabanos

To develop more in the field which I can share my skills and have more experience and able to quickly learn and master new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client report.

Barista/Barista Lead at Riyadh International Catering Corporation (McDonald's) (McCafé) (2019-09 – Present)

• Promotes coffee consumption by educating customers
• Professionalism and strong work ethic
• Ability to accept criticism and work well under pressure
• Resolved customer disputes with tact and professionalism
• Checked temperatures of freezers, refrigerators and heating equipment to verify proper functioning

Food Service Worker at Saudi Manpower Solutions Company (SMASCO) (2017-05 – 2019-05)

• Ability to work as a barista
• Ability to work as a waiter
• Basic knowledge working as a cashier
• Take orders and serve food and beverages to patrons at tables in dining establishment
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems
• Communicate with customers to resolve complaints or ensure satisfaction

Sales Clerk at Shoe Mart (SM) (2016-11 – 2017-04)

• Greeting customers to welcome them to the store
• Answering any questions they have about the store or what it sells
• Conducted weekly inventory checks to minimise stock discrepancies and prevent loss

Merchandiser at Superb Catch Inc. (2016-08 – 2016-11)

• Analyze product movement & make suggestions to increase sales
• Maximised sales by designing interactive and engaging store displays
• Gathered and moved materials to facilitate assigned displays
• Identified customers' needs and interests to recommend suitable products

Bachelor of Science in Travel Management – Our Lady of Fatima University, Antipolo City (2011-06 – 2012-03)

Bachelor of Science in Information Technology – Institute of Creative Computer Technology, Taytay, Rizal (2010-06 – 2011-03)

– Greenfield Montessori School, Tanay Rizal (2006-06 – 2010-03)

– Greenfield Montessori School, Tanay, Rizal (2000-06 – 2006-03)