Jesilyn Bautista

I have 5 years of experience as Administrative Assistant in a Dental Clinic.

Experience Clinic Relation Specialist/Front Desk Officer 

Urban Smiles Dental Clinic Manila

Jun 2020 - May 2023 (3 years)

• Conducted communications and transactions with patients and visitors to foster positive experience. • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Secured sign-in sheets, dental charts, and encounter forms to safeguard sensitive data and information.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff. • Greeted visitors and patients to determine needs, check appointments, and direct accordingly. • Managed patient billing processes for timely, accurate payments.
• Communicated with insurance companies to dispute unpaid claims and verify patient coverages. • Managed office bookkeeping with insurance billing and patient payments.
• Organized and maintained patient chart filing system to promote quick data finding for staff.

Education De Ocampo Memorial College, Sta. Mesa, Manila

Associate's Degree, Dental Hygiene/Hygienist

2017 - 2020