Human Resources Business Partner - ITVT Philippines Inc.
(2024-11)
- Partner with business leaders to support strategic HR initiatives aligned with organizational goals.
- Manage the complete employee lifecycle including recruitment, onboarding, performance management, employee relations, and offboarding.
- Develop and maintain HR policies, SOPs, employment contracts, and employee handbook documentation to strengthen compliance and operational consistency.
- Lead HR process improvement initiatives that streamline recruitment, onboarding, and day-to-day HR operations.
- Handle employee relations matters including investigations, conflict resolution, disciplinary processes, and HR guidance.
- Prepare HR reports and workforce insights that support leadership decision-making.
- Deliver onboarding sessions and HR training for new employees and stakeholders.
- Ensure compliance with labor regulations, company policies, and internal governance standards.
HR Generalist (Managed Enterprise Contractor) - Mobileum Inc. (via Upwork)
(2023-12 - 2025-03)
- Supported HR operations across global teams, including the US and APAC regions.
- Standardized HR documentation and created centralized knowledge bases that improved consistency across HR processes.
- Designed and implemented HR ticketing workflows to improve request management and service delivery.
- Partnered with leadership to support organization-wide initiatives, including the AWS Skill Builder Program.
- Supported recruitment, onboarding, employee documentation, and HR administration.
- Managed employee inquiries and internal HR escalations while maintaining confidentiality.
- Coordinated meetings, documentation, reporting, and HR projects across cross-functional teams.
People Team Operations Partner - Body Catalyst Australia
(2022-10 - 2023-12)
- Managed end-to-end recruitment across three Australian states and New Zealand clinics.
- Partnered closely with senior leaders to deliver workforce planning and recruitment strategies.
- Managed onboarding, offboarding, HR systems access, and employee lifecycle activities.
- Built talent pipelines through sourcing, screening, interviewing, and agency partnerships.
- Produced recruitment reports and hiring metrics for executive leadership.
- Collaborated with Learning & Development to coordinate onboarding and training programs.
- Identified opportunities to improve recruitment processes and operational efficiency.
Social Media Manager & People and Culture Partner (Part-Time) - Cult of Monday Australia
(2022-11 - 2023-02)
- Managed content strategy, calendar planning, and social media campaigns.
- Supported People & Culture initiatives, employee administration, and general HR operations.
- Coordinated marketing activities and business administration in a remote environment.
Digital Operations Specialist - Archive Technologies
(2022-05 - 2022-08)
- Supported HR operations including employee benefits, policies, learning & development, and culture initiatives.
- Managed onboarding, offboarding, recruitment, and payroll processing.
- Developed and implemented process documentation that improved operational efficiency.
- Coordinated company-wide employee engagement initiatives and internal events.
Preboarding Lead & People's Manager (Internal Promotion) - IBM Philippines Inc
(2020-03 - 2022-05)
- Led a preboarding team supporting a major US enterprise account while ensuring SLA compliance and service excellence.
- Managed daily operations, workforce planning, forecasting, and team performance.
- Coached and developed team members while overseeing workload distribution and quality standards.
- Partnered with recruiters, hiring managers, and client stakeholders to resolve escalations and improve candidate experience.
- Delivered operational reporting and performance dashboards for leadership.
- Maintained process documentation, governance, and continuous improvement initiatives.
- Served as the primary escalation point for complex client and operational issues.
Senior HR Administrator – Talent Acquisition (Internal Promotion) - IBM Philippines Inc
(2018-03 - 2020-03)
- Delivered end-to-end recruitment for a large US airline client.
- Partnered with hiring managers to define hiring strategies and recruitment timelines.
- Managed applicant tracking systems and recruitment documentation while ensuring data accuracy.
- Coordinated interviews, candidate communications, and hiring activities across multiple stakeholders.
- Supported union-related recruitment activities including transfers, recalls, and separations.
- Maintained compliance with SLAs, recruitment policies, and client requirements.
Recruitment Coordinator – Talent Acquisition Optimization - IBM Philippines Inc
(2017-04 - 2018-03)
- Performed recruitment quality assurance through requisition reviews and compliance checks.
- Coordinated candidate scheduling, onboarding, and recruitment administration.
- Supported recruiters to improve recruitment quality and operational efficiency.
Marketing & Social Media Coordinator - Ford ECY Group
(2016-09 - 2017-03)
- Developed and executed social media campaigns for multiple dealership branches.
- Managed digital marketing initiatives, customer engagement, and promotional activities.
- Coordinated company events, training sessions, and marketing projects.
