Jham Saparita

Dynamic Food Service and Operations Leader with more than 15 years of experience in restaurant, café, and retail operations. Proven expertise in multi-branch management, new store openings, team development, sales growth, cost control, and operational excellence. Successfully led the launch of several café and restaurant concepts while consistently improving profitability, guest satisfaction, and team performance.

Highly experienced in managing premium dining, casual restaurants, coffee shops, and Filipino restaurant concepts.

Store Manager / Store Head / Business Unit Head - CM STAR MANAGEMENT INC.

(2018-04)

• Store Manager – Coffee Project (2017 – 2020): Managed daily café operations and financial performance. Led recruitment, training, and development of store teams. Improved operational efficiency, customer satisfaction, and profitability.
• Store Manager / Opening Store Head – Black Series Café (2020 – 2023): Successfully led the opening and operations of the following branches: Black Series Café – Ruined, Crosswinds Tagaytay; Black Series Café – Napa, Crosswinds Tagaytay; Black Series Café – Windmill, Crosswinds Tagaytay; Yama Japanese Restaurant; Sixty Four Café & Bar; Tea For Two Restaurant & Hotel – BGC. Managed complete pre-opening and post-opening operations. Developed operating systems and SOP implementation. Recruited and t
• Store Head – Multiple Branch Operations (2024): Oversaw operations of: Pievana Roots Café; Bern Baguio; Roma Cucina. Supervised multiple store operations. Managed sales, profitability, inventory, and manpower. Conducted business reviews and operational audits. Implemented marketing and sales improvement initiatives.
• Store Head / Business Unit Head (2025 – Present): Current Stores: Balustre Filipino Restaurant – Crosswinds Tagaytay; Haris Filipino Restaurant. Led overall business operations and financial performance. Improved Gross Profit through inventory and cost-control initiatives. Managed manpower planning, training, and performance management. Spearheaded business improvement programs across operations.

Store Manager - CMI Coffee Masters Inc.

(2017-07 - 2018-01)

Restaurant Manager - Barcino Wine & Resto

(2015-01 - 2017-05)

Assistant Store Manager - Starbucks Coffee Philippines

(2004-09 - 2011-11)

Bachelor of Science - Tourism - Pamantasan ng Lungsod ng Maynila (PLM)