Jhonsen Ruiz

I am a dedicated and goal-oriented individual who values professionalism, teamwork, and continuous learning. My background in hospitality has trained me to work well under pressure while maintaining a positive attitude. I am passionate about delivering quality service and contributing to a team that strives for excellence.

Waiter - Chefscorf, The Orchard Golf and Country

(2026-05)

• Provided excellent food and beverage service to club members and guests across multiple dining outlets.
• Rotated among Golfers Lounge, La Parilla, Taverna Verde, Pattio, and Bowling Café outlets.
• Took customer orders, Served à la carte food and beverages to guests, and ensured accurate order delivery.
• Handled billing and payment processing for guests.
• Maintained cleanliness and organization of dining and beverage preparation areas.
• Assisted in banquet functions, events, and daily restaurant operations.
• Coordinated with kitchen and bar teams to ensure efficient service and guest satisfaction.

Banquet Waiter (ON-CALL) - OKADA MANILA

(2025-10 - 2025-12)

• Arranged tables, chairs, tableware, and décor according to established hotel standards.
• Served plated meals and buffet service efficiently and professionally.
• Ensured timely and accurate delivery of food and beverages to guests.
• Coordinated closely with kitchen staff, event organizers, and service team members to maintain smooth operations.
• Assisted guests with requests and inquiries in a courteous and professional manner.
• Maintained high levels of guest satisfaction through attentive and personalized service.

On-the-job training - OKADA MANILA

(2024-03 - 2024-07)

• Hotel Operations - Housekeeping Rooms Department (600 hours)
• Delivered elite guest experiences by maintaining strict adherence to luxury brand cleanliness protocols.
• Optimized room readiness through efficient vacuuming, dusting, and detailed surface sanitization.
• Maintained inventory accuracy for in-room amenities and refreshments.
• Proactively resolved facility issues by conducting thorough room inspections and reporting technical concerns.
• Food & Beverage - Service Department (400 Hours)
• Delivered high-quality dining experiences to guests
• Greeted and seated guests professionally, took accurate food and beverage orders
• Served meals and drinks professionally and efficiently. Maintaining cleanliness and the proper setup of dining areas
• Ensured guest satisfaction throughout service

Banquet Hall waiter - Chefscorf, The Orchard Golf and Country

(2023-09 - 2024-02)

• Managed multiple tasks efficiently during events
• Developed strong customer service skills
• Maintained calmness under pressure
• Helped resolve difficult or unexpected situations professionally

Bachelor of Science - International Hospitality Management, Specialization in Cruise Line Operations in Hotel Services - Lyceum of the Philippines University - Cavite (2021 - 2025)