EXECUTIVE ASSISTANT at Golden Phoenix Capital Holdings Corporation (2024-11 – Present)
- Drafted and prepared formal contracts for Joint Venture Agreements, ensuring precise documentation of partnership terms.
- Facilitated business compliance by managing and processing high-level SEC and BIR applications.
- Optimized executive efficiency by strategically managing calendars and scheduling critical stakeholder meetings.
- Provided comprehensive administrative support, acting as a primary liaison to maintain seamless office operations.
- Ensured data integrity and confidentiality while handling sensitive corporate records and high-priority communications
FULL QUALITY ASSURANCE at River's Professional Recruitment & Charting Services (2024-05 – 2025-02)
- Managed a high volume of patient EHRs, ensuring accurate, compliant, and complete documentation of all LVN visit details, contributing to efficient record-keeping and data integrity.
LEAD GENERATION | APPOINTMENT SETTER at Flourishing Business Consultancy (2024-03 – 2024-05)
- Generated leads and scheduled product demos for potential Facilities Management clients by connecting with key decision-makers through targeted LinkedIn outreach.
- Managed a high volume of leads, qualifying each prospect based on established criteria and creating personalized email communications targeted to individual needs for maximum engagement.
CONTENT WRITER at Freelance (2022-11 – 2025-02)
- Researched industry-specific information and wrote blog articles tailored to client needs across diverse industries.
- Developed and produced a high volume of engaging and informative content, including SEO-optimized articles, contributing to website traffic, brand awareness, and lead generation.
- Consistently met deadlines and maintained quality standards.
- Produced articles and product descriptions for various clients via the TopContent platform.
- Edited and proofread teammates' content to ensure quality and adherence to editorial standards.
LABORATORY ANALYST at SGS Philippines Inc. (2023-02 – 2023-12)
- Conducted microbiological analysis and testing of water, food products, and environmental swabs (hand/food contact and non-food contact).
- Performed water sampling and environmental air monitoring to assess microbiological quality.
- Additionally, maintained laboratory equipment, supplies, and inventory, and prepared reports on testing results.
FREELANCE GHOSTWRITER at Tigress Publishing (2022-06 – 2023-01)
- Collaborated with editors and other writers to produce webnovel chapters, incorporating assigned character perspectives and scenarios into the ongoing narrative
DATA ENTRY SPECIALIST | ADMIN ASSISTANT | BOOKKEEPER at Flourishing Business Consultancy (2022-03 – 2022-07)
- Managed all administrative data entry, ensuring data integrity and accuracy across various databases and systems.
- Processed and reconciled QuickBooks transactions, maintaining accurate financial records for reporting.
CUSTOMER SERVICE REPRESENTATIVE (PAYPAL) at Eperformax Contact Centers and BPO (2018-07 – 2021-10)
- Managed a high volume of inbound calls and chat inquiries, and conducted outbound follow-up calls to ensure timely customer support and issue resolution.
- Resolved fraudulent transactions, disputes, and claims cases, making determinations based on evidence provided by involved parties.
- Promoted to Fraud Analyst, responsible for verifying customer-provided documents to facilitate the lifting of account limitations.
