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Costumer Service Representative
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About
Grounded, responsible, motivated, and solution-orienred individual with superior attention to detail well educated posessing a Bachelor focusing on business, and information technology. Aiming for an exceptional position that I can leverage my proven ability, knowledge and experience, where I can be mosteffective in achieving the company goals.
Experience
Verification Specialist - CIBI Information Inc.
(2021 - 2022)
A verification specialist confirms the accuracy of information for various purposes, such as background checks for job candidates or insurance eligibility for patients. Their duties can include making calls, conducting internet research, reviewing documents, and updating records to ensure data integrity and compliance with policies.
Contact Center Agent - I-remit Inc.
(2022 - 2023)
A contact center agent handles customer communications, including taking inbound or making outbound calls, to provide support, answer questions, and resolve issues. Key responsibilities include troubleshooting problems, managing complaints, taking orders, and providing information about products or services.
Chat Support - Infocom Tech Inc.
(2023 - 2024)
A chat support job involves providing customer service via live text-based conversations, where responsibilities include responding to inquiries, troubleshooting issues, and resolving problems efficiently.
Costumer Service Rep. - Foundever Asia Inc.
(2024 - 2025)
The primary responsibilities of a Customer Service Representative include serving as the initial point of contact for customer inquiries, resolving concerns, maintaining accurate records, providing technical support, and collaborating with other departmentsto ensureapositive customer experience.
Education
Primary - Zenaida Elem School (2009)
Secondary - Imus High School (2013)
Info Tech - Bestlink College (2019)
