Joe Vincent Santos

A Magna Cum Laude graduate in AB Communication from the University of Santo Tomas with a comprehensive background in media and communications. Experienced in talent management, hosting, public speaking, copywriting, events production, broadcasting, scriptwriting, voice acting, and marketing/advertising. I am eager to leverage my diverse skill set and passion for storytelling to excel in corporate communications and related roles.

E-Commerce Specialist - Manila Hearing Aid Inc.

(2026-04)

• Fulfill and pack orders of customers, verifying customer and order details and making sure orders are delivered on time through coordination with third-party logistics
• Manage inventory to foresee shortage or overstocking of stocks by coordinating with the supply chain, ensuring orders online are always fully prepared.
• Track sales online performance weekly and monthly in every online platforms and analyze the patterns and trends to provide insights and feedback for sales improvement
• Provide customer support by responding to their queries immediately, resolving customer issues, and maintain a quality after-sales service in case problems arise regarding customer orders.
• Process of Invoice using Netsuite system and other administrative tasks or duties may assign
• Collaborate in brainstorming sessions for upcoming major sales campaigns, contributing innovative marketing ideas.
• Skills: E-Commerce Strategy, Sales Analytics, Customer Engagement, Marketing, Admin tasks.

E-Commerce Acting Team Leader Live Host - Vteco Computer Solutions Inc.

(2024-08 - 2026-04)

• Host live selling sessions on e-commerce platforms, enhancing product visibility and viewer engagement.
• Track sales metrics and analyze performance data to inform future strategies and optimize revenue.
• Provide brief customer support during live streams, addressing viewer inquiries to enhance satisfaction.
• Collaborate in brainstorming sessions for upcoming major sales campaigns, contributing innovative marketing ideas.
• Leverage marketing skills for video content creation and photoshoots, enhancing product presentation and appeal.
• Skills: Live Streaming, E-Commerce Strategy, Sales Analytics, Customer Engagement, Content Marketing.

Wedding Host (Freelance) - Okada Manila

(2024-06 - 2024-06)

• Conduct wedding ceremonies and receptions, ensuring a memorable and personalized experience for clients and guests.
• Coordinate with vendors and clients to manage event logistics, enhancing overall event flow and satisfaction.
• Skills: Event Management, Public Speaking, Customer Service.

Content Strategy and Production Intern - Stratminds Inc.

(2023-01 - 2023-12)

• Assisted in the creation and implementation of targeted content marketing strategies for diverse clients.
• Participated in production planning in some operational events.
• Conducted market research to identify trends, informing content direction and optimizing client visibility.
• Organized talent and venue databases to scout potential key opinion leaders and setting as reference for future collaboration and bookings.
• Skills: Content Creation, Market Research, Project Management, Event Coordination, Strategic Planning, Influencer Marketing.

BA - Communication and Media Studies - University of Santo Tomas (2020-01 - 2024-12)

Senior High School - HUMSS - University of Santo Tomas (2018-01 - 2020-12)