Joelyn Grande

Customer-focused professional with experience in the hospitality and pharmacy industries. Skilled in delivering excellent customer service, handling inquiries, resolving concerns, and maintaining organized operations in fast-paced environments. Known for strong communication, adaptability, and a commitment to creating positive customer experiences.

HOTEL & RESTAURANT INTERN (DINING DEPARTMENT) - BALANGA PLAZA BREW

(2025-07 - 2025-08)

• Greeted and seated guests as they arrived at the restaurant.
• Managed table reservations to keep guest wait times short.
• Handled guest complaints quickly to ensure a good dining experience.
• Passed dietary needs and food allergy alerts to the kitchen staff.

ASSISTANT PHARMACIST - BATAAN PENINSULA DRUG STORE

(2025-01 - 2026-06)

• Assisted the pharmacist in accurately preparing prescription orders.
• Provided excellent customer service by assisting patients and answering inquiries.
• Managed inventory, restocked shelves, and monitored product expiration dates.
• Maintained a clean, organized, and efficient pharmacy workspace.

Diploma in Hospitality Technology - Hospitality Technology - Microcity College in Business and Technology (2023-08 - 2026-06)