B2B Sales, Lead Generation, and Customer Success
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Customer-facing professional with 4+ years of experience across B2C and B2B roles, with a focus on lead generation, client engagement, and relationship management. Most recently worked as a Sales Account Manager handling B2B clients, supporting retention, account growth, and new opportunities. Experienced across the full customer lifecycle from prospecting and qualification to post-sale support.
Comfortable in KPI-driven environments and managing high-volume interactions while maintaining quality. Most roles have been remote, supporting US-based clients in offshore or independent contractor setups. Able to work independently and deliver results after a short ramp-up period, typically within one to two months.
Currently building on hands-on experience in prospecting, client engagement, and account management to transition further into SDR, BDR, and Customer Success roles, with performance reaching levels comparable to tenured team members early on in B2B.
Sales Account Manager at Ingredients Online (2025-03 – 2026-04)
Sales and Lead Generation Specialist at Transparent BPO (2024-02 – 2024-08)
Medical Records Specialist at AJT Diabetic Inc. (2022-01 – 2022-11)
Sales Representative (Non-Voice) at Hatchery Outsourcing Co. (2020-01 – 2021-02)
