John Carlo Caballero

A versatile professional with a strong background in Operations Management, Policy Development, and Technical Instruction. Proven track record in credit risk assessment, collection strategies, and the creation of standard operating procedures to drive corporate efficiency. Adept at leading teams, managing field operations, and facilitating technical training programs.

Acting Supervisor | Credit Investigator & Collector - Tulay at Sandigan Credit Corporation

(2025-03 - 2026-02)

Credit Investigator & Collector - Cipagg Credit Corporation

(2018-04 - 2025-02)

• Oversaw credit risk operations, including comprehensive background investigations and creditworthiness assessments for loan applicants.
• Managed a collection team to maximize recovery rates and minimize portfolio-at-risk.
• Assumed leadership responsibilities as Acting Supervisor, ensuring branch-wide compliance and performance targets were met.

Field Staff | Escort - Quantum Earthmovers Inc.

(2015-02 - 2016-01)

• Coordinated on-site logistics and monitored heavy equipment utilization for earthmoving projects.
• Served as a primary point of contact for field operations, ensuring projects stayed on schedule and followed safety protocols.

Policy and Procedure Development Specialist - Motorcentral – Head Office

(2014-08 - 2015-01)

• Formulated and streamlined internal policies to enhance organizational workflow and operational consistency.
• Conducted regular reviews of company procedures to ensure alignment with industry regulations and business objectives.
• Collaborated with department heads to identify process gaps and implement effective solutions.

Computer Instructor - San Pedro Livelihood Open Training Center, City hall of San Pedro

(2011-06 - 2014-07)

• Delivered comprehensive computer literacy training to local residents as part of a community livelihood initiative.
• Developed curriculum and training modules covering essential software applications and digital skills.

Bachelor of Science - Entreprenuerial Management - Polytechnic University of the Philippines-San Pedro (2009 - 2013)

Evangel Christian Academy (2005 - 2009)