John Donie Binayug
BS Business Administration Major in Operations Management
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About
Moderate regional community channels by enforcing rules, managing conversations, and ensuring a positive environment. Share updates and engage members through localized announcements, discussions, and community activities. Report regional insights and escalate issues to the core Xborg team for alignment and support.
Experience
Regional Moderator at XBorg (2024-01 – Present)
- Moderate regional community channels by enforcing rules, managing conversations, and ensuring a positive environment.
- Share updates and engage members through localized announcements, discussions, and community activities.
- Report regional insights and escalate issues to the core Xborg team for alignment and support.
Head Community Manager at Virtuals Protocol (2024-01 – Present)
- Organizing community events through several platforms.
- First point of contact of partnership and collaboration.
- Tracking growth and engagement.
Customer Service Representative at Concentrix (2019-01 – 2020-12)
- Managing incoming calls and customer service inquiries
- Handling inquiries and technical issues, specifically cable, internet, telephone and home security.
Customer Service Representative at Nitro Impact (2025-01 – Present)
- Managed inbound calls for technical support for storage unit facilities.
- Outbound calls for collections for delinquent tenants.
Education
BS Business Administration in Operations Management – University of St. La Salle (2014-01 – 2017-12)
