John Donie Binayug

Moderate regional community channels by enforcing rules, managing conversations, and ensuring a positive environment. Share updates and engage members through localized announcements, discussions, and community activities. Report regional insights and escalate issues to the core Xborg team for alignment and support.

Regional Moderator at XBorg (2024-01 – Present)

• Moderate regional community channels by enforcing rules, managing conversations, and ensuring a positive environment.
• Share updates and engage members through localized announcements, discussions, and community activities.
• Report regional insights and escalate issues to the core Xborg team for alignment and support.

Head Community Manager at Virtuals Protocol (2024-01 – Present)

• Organizing community events through several platforms.
• First point of contact of partnership and collaboration.
• Tracking growth and engagement.

Customer Service Representative at Concentrix (2019-01 – 2020-12)

• Managing incoming calls and customer service inquiries
• Handling inquiries and technical issues, specifically cable, internet, telephone and home security.

Customer Service Representative at Nitro Impact (2025-01 – Present)

• Managed inbound calls for technical support for storage unit facilities.
• Outbound calls for collections for delinquent tenants.

BS Business Administration in Operations Management – University of St. La Salle (2014-01 – 2017-12)