Network Support Engineer (NOC Engineer) at NEOTECH ASIA DISTRUBUTION INC (2025-05 – Present)
Responsible for ensuring Philippine Port Authority Network and Management System is fully operational with zero/minimal downtime.
- Prepares monthly project status reports by collecting, analyzing, and summarizing information and recommending actions
- Included reports are Health status, Intrusion and downtime report
- Preventive maintenance and status check of equipment installed (Cisco Meraki, Starlink, Cisco and Cambium and TP Link devices.) within the PPA HO ad Remote Office
- Coordinates with the equipment supplier and Service Provider for support and equipment repair
- Coordinate internally with the regional engineers when remote office requires on-site technical support
- Process the RMA of the equipment that are under warranty within the given timeline
- Daily Monitoring of Network using PRTG, Omada CLoud, Cambium Cloud and Polaris
Junior Network Engineer at FASTLINK COMPUTER CO. (2025-02 – 2025-03)
Installation, maintenance and network support services.
- Configuring and deployment of new purchase Fortinet, Sonicwall, Aruba and HP Procurved switches as request by the client
- Maintaining the Backup and Configuration of All switches and firewall of existing client
- Creating Procedure Guide on how to Setup the latest Firewall and Network Switches
- Updating the network diagram of Existing Client
- Doing inhouse support and maintenance of all Client of Fastlink
Technical & System Admin Support at C&E PUBLISHING, INC. (2021-07 – 2024-07)
IT infrastructure management and support for 11 branches.
- Installing and maintaining computer systems, Firewall and Servers of 11 Branches
- Creating and Maintaining Users in MDaemon Server and Office 365 Admin
- Setup Client workstation and application software needed
- Managing Adobe and Autodesk Licence
- Assisting All concerns in Ticketing System
- Maintaining and Managing Users in Sophos
- Adding Client PC and NAS Storage to Domain Account
- Managing Users in Unifi Console
- Managing Users and Policies in E-scan and Eset Console
- Deploying and Installing unmanaged Switches and Unifi to HO and Branches
- Maintaining and Managing Users and VPN Connection in Sophos SG
- Maintaining records of repairs, fixes, and maintenance
- Providing phone, chat, or in-person troubleshooting
IT Operator at ST MARTIN OF TOURS COOPERATIVE (2017-04 – 2020-10)
IT operations and system support.
- Installing and maintaining computer systems, network and printer of Main office, Head Office and 14 Branches
- Setting up computer workstations, including peripheral devices
- Optimizing the performance of hardware and software
- Ensuring security and privacy of networks and computers
- In-charge for Disposing and Inventory of all IT Equipment
- Responsible for Budgeting and Upgrading of OLD Units yearly
- Troubleshooting to diagnose and resolve computer problems
- Maintaining records of repairs, fixes, and maintenance
- Providing phone, chat, or in-person support
- Ensuring Weekly and Monthly Back up of Database in Server
Dealer Account Management | Customer Service Officer at AVON COSMETIC, INC. (2016-08 – 2017-02)
Dealer account management and customer service support.
- Do offsite for Sign in of New Franchise Dealer and Encoding of their Information in database
- Checking Forms and Emails and Updating immediately to staff
- Updating of Monthly Sales Leader Performance and Recording of Past due Accounts
- Ensuring End of Day Backup
- Responsible for Tally of Inventory of All product in Branches thru actual Count and Database System
IT Specialist | Inventory Support at PC EXPRESS SM NORTH EDSA BRANCH (2015-04 – 2015-06)
IT support and inventory management.
