John Maynard Del Rosario

Motivated IT Support and Multimedia Artist seeking an opportunity to utilize technical troubleshooting skills and creative design abilities to support systems, enhance digital content, and contribute to the organization's success.

Technical Support / Custodian – Information Technology Services Department at UNIVERSITY OF PERPETUAL HELP SYSTEM – JONELTA Inc. (G.M.A Campus) (2023-06 – Present)

• Provides technical support for computer systems, student/employee accounts, internet connectivity, printers, and university events.
• Maintains and troubleshoot computer laboratories across the campus.
• Creates layouts and publication materials (pubmats) for university events such as University Week, Graduation, Christmas Parties, and others.
• Assists in setting up IT-related requirements for campus events, programs, and multimedia presentations.
• Performs regular preventive maintenance on computers, networking devices, and peripheral equipment.
• Coordinates with departments to resolve IT-related concerns efficiently.

Office Clerk – Office of the City Mayor at CITY GOVERNMENT OF DASMARIÑAS (2020-07 – 2023-01)

• Processed and issue certifications and handle various administrative tasks.
• Assisted clients and provide frontline customer service.
• Troubleshot basic computer and printer issues when necessary.
• Managed records, filing, and documentation for office transactions.
• Supported office operations by preparing communications, reports, and other documents.

Data Center Engineer at BANK OF MAKATI (A Savings Bank) (2020-01 – 2020-01)

• Monitored data servers and ensure operational stability.
• Performed backups and maintain bank transactions, including ATM machine data.
• Assisted in routine system checks and troubleshooting of data center equipment.

Bachelor of Science in Information Technology – STI COLLEGE DASMARIÑAS (2015-06 – 2019-05)