John Paul Nuñez

Results-driven B2B sales and customer service professional skilled in problem-solving, building strong client relationships and turning inquiries into effective solutions. Thrives in fast-paced environments where clear communication and quick decision-making drive results.

B2B Sales Representative - Ozarke LLC

(2023-09 - 2026-03)

• Developed strong relationships with clients to understand their needs.
• Managed customer accounts and maintained up-to-date records in CRM system.
• Attended trade shows, conferences and other events to promote company's products or services.

Customer Service Representative - Voiply LLC

(2020-05 - 2023-04)

• Recorded customer interactions in ticketing system to ensure accurate tracking and follow-up.
• Resolved technical issues related to VoIP services effectively.

Customer Service Representative - Verizon — Sykes Asia

(2017-12 - 2020-03)

• Assisted customers with inquiries regarding products and services.
• Guided customers through troubleshooting processes for technical issues.
• Collected deposits or payments and arranged for billing.

Primary and Secondary - LA SALLE ACADEMY

Bachelor of Science - Hotel and Restaurant Management - MINDANAO STATE UNIVERSITY OF ILIGAN INSTITUTE OF TECHNOLOGY (2011 - 2014)