John Rhenan

A Computer Science graduate who is interested in technology and always willing to learn new things. I want to gain more experience and improve my skills while working in a team. I am also willing to take on different tasks and do my best to contribute to the work.

Customer Service Representative - Shopee Malaysia Account at ePerformax (2025-12 – 2026-04)

• Handled customer inquiries, order concerns, and account-related issues through chat support
• Assisted customers with tracking, returns, refunds, and other service requests
• Provided accurate and timely responses to ensure customer satisfaction

On the Job Training - New Yazaki System Department at EDS Manufacturing EMI Yazaki

• Assisted in production and engineering tasks, including assembly and material preparation
• Managed and updated data using Excel (VLOOKUP, CONCATENATE)
• Updated and maintained kanban system to ensure accurate tracking of production materials

Bachelor in Computer Science