Jonnalyn Mendoza

Results-driven Human Resources professional with experience in recruitment, support in employee relations, and HR operations within the construction industry. Proven ability to manage end-to-end recruitment, coordinate workforce requirements, and maintain accurate HR documentation. Skilled in onboarding, employee lifecycle management, compliance, and HR reporting. Adept at supporting high-volume hiring and collaborating with cross-functional teams to meet organizational goals.

Human Resources Staff (Promoted from HR Assistant) at HDEC Dongah Joint Venture (2025-12 – 2026-05)

• Manage end-to-end recruitment for skilled, unskilled, and supervisory roles in a high-volume construction environment
• Coordinate manpower requirements with project managers, engineers, and external agencies to ensure timely deployment
• Prepare and present recruitment plans, hiring status reports, and workforce updates to management
• Maintain and update employee master lists and HR records, ensuring data accuracy and compliance
• Facilitate onboarding processes, including documentation, deployment requirements, and coordination with departments
• Handle employee lifecycle activities, including transfers, promotions, and workforce movement
• Review and endorse employee clearance documents for final approval
• Support compliance by monitoring National Certificate (NC) validity and facilitating annual physical examinations
• Manage agency coordination, including manpower allocation, billing reconciliation, and performance monitoring
• Prepare payroll-related support reports such as attendance tracking and billing summaries for the agency
• Conduct regular coordination meetings with agencies to address operational concerns
• Ensure the submission and validation of proof of salary payments and government-mandated benefits of agency employees
• Monitor and report attendance of agency personnel, ensuring alignment with official records

Human Resources Assistant at HDEC Dongah Joint Venture (2024-07 – 2025-12)

• Supported full-cycle recruitment, including sourcing, screening, and scheduling applicants
• Conducted initial interviews and endorsed qualified candidates for skill tests at the construction site
• Prepared and presented job offers and coordinated onboarding requirements for new hires with my superior
• Maintained employee records, HR databases, and documentation
• Processed TIN registration and ensured completion of pre-employment requirements
• Assisted in employee relations by addressing inquiries and concerns
• Monitored attendance and supported agency payroll coordination through billing reconciliation
• Conducted exit interviews and explained the employee clearance process
• Prepared monthly evaluations and HR reports
• Conducted HR orientation sessions for newly hired employees, ensuring understanding of company policies, procedures, and compliance requirements

Customer Service Representative at Majorel / Teleperformance (2023-10 – 2024-02)

• Handled customer inquiries via email, ensuring timely and professional responses
• Resolved concerns and maintained high customer satisfaction
• Processed order modifications including cancellations, exchanges, and discounts

Outbound Processing Staff at Fastock Warehousing Inc. (2022-12 – 2023-08)

• Prepared and verified orders for delivery, ensuring accuracy and completeness
• Maintained organized workflow and adherence to standard procedures
• Trained new employees on warehouse operations and processes

Bachelor of Science in Psychology – San Pedro College of Business Administration (2019 – 2023)