Jorail Ayuman

A systematic office worker with knowledge of financial procedures. Translates technical terminology into understandable advice or report. Possesses excellent abilities in customer service, financial reporting, and office administration.

Back Office Payments Assistant - Itechproman - Manila, Philippines

(2023-01 - 2024-07)

• Set Up and Managed a back office system for client profiles, Both new and existing.
• Acknowledged the Know Your Customer (KYC) regulations.
• Aided in investigating customer complaints and drafting responses for resolution.
• Received, Sorted, and directed incoming mail to maintain good communication channels.
• Retrieved and reviewed files to address internal and external information inquiries.

Account Executive - Payables and Receivables - Itechproman - Manila, Philippines

(2023-01 - 2024-07)

• As an executive, I am responsible for managing the incoming and outgoing finances to maintain the financial stability of business.
• Monitored sales and analyzed trends to provide detailed report for Senior Management.
• Generated timely status and sales reports as per specified deadlines.
• Collaborated with the marketing department to provide tailored materials that meet the needs of customer.
• Adhered to standard accounting practices to maintain accurate record.
• Rectified accounting errors to eliminate transaction discrepancies.
• Investigated and helped resolve collections and billing disputes.
• Proficient in utilizing Intuit Quickbooks and Asana.
• Initiate an international payment through banks such Chase And Convera Global Pay.
• Process Payment in batches using Convera Global Pay.

Machine Operator Multi Mixer - Unilever Phils - Manila, Philippines

(2008-01 - 2023-01)

The Primary goals of a process operator is to deliver high-quality products that meet customer satisfaction.

• Helped resolve quality issues and proactively pinpointed areas for enhancing the production process.
• Weighed ingredients with meticulous attention to detail, delivering precise outcomes with minimal waste.
• Conducted regular cleaning of plant and equipment to maintain optimal health and safety standards.
• Built and maintained strong working relationships with other team members, management and other departments to improve production delivery times and targets.
• Achieved on-time completion of customer case fill on time (CCFOT).
• Satellite monitoring the quality produced with the use of brookfield equipment.
• Kept up-to-date working knowledge of all production departments and maintained keen understanding of systems in use.
• Monitored department stock levels, completing stock takes and rotations regularly and ordering new stock when needed.
• Kept excellent knowledge of Good Manufacturing Practices for high production and delivery standards.
• Carried out basic machinery and tool maintenance efficiently, minimising operational downtime.
• Sampled and assessed products for quality standards, accurately recording findings.
• Followed detailed mixing instructions precisely, monitoring equipment, temperature and taking test samples at specified times.
• Consistently adhered to the company's system of work, supporting quality result in meeting production targets.
• Completed necessary documentation and batch records to high standard of accuracy.
• Operated various hand tools, including power and air-compressed tools, safely and responsibly.
• Guaranteed all stages of production met company specifications by following recipe batch sheets closely and accurately.

Manufacturing Engineer - Unilever Phils. - Manila, Philippines

(2002-06 - 2023-01)

The main responsibility of a manufacturing engineer is to assist production in ensuring continuous operation by resolving any machine issues, whether complex or simple, to minimize downtime.

• Ensured equipment worked correctly after conducting maintenance or repairs by conducting in-depth quality inspections.
• Effectively prioritized tasks to ensure timely maintenance completion and minimize operational disruptions.
• Investigated recurring electromechanical issues, seeking and implementing process and quality improvement strategies.
• Strictly adhered to health and safety policies, maintaining safe, compliant working environments.
• Conducted [Timeframe] maintenance on electrical equipment, ensuring equipment stayed safe and in line with [Type] regulations.
• Worked with meticulous precision and accuracy, ensuring faultless electrical repairs for optimised equipment performance and safety.
• Collaborated effectively with technicians to perform major maintenance work within allotted timeframes.
• Handled electrical equipment inspections and maintenance, identifying potential issues to report to the appropriate personnel for repairs.
• Recommended changes or upgrades to electrical systems, making suggestions to enhance productivity and functionality.
• Carried out regular servicing of electrical repair tools and equipment, maintaining operational readiness.
• Enhanced asset performance and reliability through regular planned, preventative maintenance and servicing.
• Kept electrical machines in excellent working order by performing regular servicing, repairs and upgrades.
• Wrote maintenance strategies in order to help with installation and commissioning guidelines.
• Worked proactively across emergency breakdown and repair tasks, delivering quick, reliable electrical faultfinding and resolution.

Diploma of Higher Education - Bachelor Electrical Engineering/Technology - Rizal Technological University (2002)