Back Office Payments Assistant - Itechproman - Manila, Philippines
(2023-01 - 2024-07)
- Set Up and Managed a back office system for client profiles, Both new and existing.
- Acknowledged the Know Your Customer (KYC) regulations.
- Aided in investigating customer complaints and drafting responses for resolution.
- Received, Sorted, and directed incoming mail to maintain good communication channels.
- Retrieved and reviewed files to address internal and external information inquiries.
Account Executive - Payables and Receivables - Itechproman - Manila, Philippines
(2023-01 - 2024-07)
- As an executive, I am responsible for managing the incoming and outgoing finances to maintain the financial stability of business.
- Monitored sales and analyzed trends to provide detailed report for Senior Management.
- Generated timely status and sales reports as per specified deadlines.
- Collaborated with the marketing department to provide tailored materials that meet the needs of customer.
- Adhered to standard accounting practices to maintain accurate record.
- Rectified accounting errors to eliminate transaction discrepancies.
- Investigated and helped resolve collections and billing disputes.
- Proficient in utilizing Intuit Quickbooks and Asana.
- Initiate an international payment through banks such Chase And Convera Global Pay.
- Process Payment in batches using Convera Global Pay.
Machine Operator Multi Mixer - Unilever Phils - Manila, Philippines
(2008-01 - 2023-01)
The Primary goals of a process operator is to deliver high-quality products that meet customer satisfaction.
- Helped resolve quality issues and proactively pinpointed areas for enhancing the production process.
- Weighed ingredients with meticulous attention to detail, delivering precise outcomes with minimal waste.
- Conducted regular cleaning of plant and equipment to maintain optimal health and safety standards.
- Built and maintained strong working relationships with other team members, management and other departments to improve production delivery times and targets.
- Achieved on-time completion of customer case fill on time (CCFOT).
- Satellite monitoring the quality produced with the use of brookfield equipment.
- Kept up-to-date working knowledge of all production departments and maintained keen understanding of systems in use.
- Monitored department stock levels, completing stock takes and rotations regularly and ordering new stock when needed.
- Kept excellent knowledge of Good Manufacturing Practices for high production and delivery standards.
- Carried out basic machinery and tool maintenance efficiently, minimising operational downtime.
- Sampled and assessed products for quality standards, accurately recording findings.
- Followed detailed mixing instructions precisely, monitoring equipment, temperature and taking test samples at specified times.
- Consistently adhered to the company's system of work, supporting quality result in meeting production targets.
- Completed necessary documentation and batch records to high standard of accuracy.
- Operated various hand tools, including power and air-compressed tools, safely and responsibly.
- Guaranteed all stages of production met company specifications by following recipe batch sheets closely and accurately.
Manufacturing Engineer - Unilever Phils. - Manila, Philippines
(2002-06 - 2023-01)
The main responsibility of a manufacturing engineer is to assist production in ensuring continuous operation by resolving any machine issues, whether complex or simple, to minimize downtime.
- Ensured equipment worked correctly after conducting maintenance or repairs by conducting in-depth quality inspections.
- Effectively prioritized tasks to ensure timely maintenance completion and minimize operational disruptions.
- Investigated recurring electromechanical issues, seeking and implementing process and quality improvement strategies.
- Strictly adhered to health and safety policies, maintaining safe, compliant working environments.
- Conducted [Timeframe] maintenance on electrical equipment, ensuring equipment stayed safe and in line with [Type] regulations.
- Worked with meticulous precision and accuracy, ensuring faultless electrical repairs for optimised equipment performance and safety.
- Collaborated effectively with technicians to perform major maintenance work within allotted timeframes.
- Handled electrical equipment inspections and maintenance, identifying potential issues to report to the appropriate personnel for repairs.
- Recommended changes or upgrades to electrical systems, making suggestions to enhance productivity and functionality.
- Carried out regular servicing of electrical repair tools and equipment, maintaining operational readiness.
- Enhanced asset performance and reliability through regular planned, preventative maintenance and servicing.
- Kept electrical machines in excellent working order by performing regular servicing, repairs and upgrades.
- Wrote maintenance strategies in order to help with installation and commissioning guidelines.
- Worked proactively across emergency breakdown and repair tasks, delivering quick, reliable electrical faultfinding and resolution.
