Joshua Canovas

Analytical Data Professional specializing in database management, data validation, and process optimization. Proven track record of transforming complex datasets and survey frameworks into actionable business strategies. Expert in survey methodology, data cleaning, market trend analysis, and data visualization to guide corporate executive decisions.

Data Processor - Service Delivery Management - FUJITSU PHILIPPINES GLOBAL DELIVERY CENTER (WESERV) - Bonifacio Global City, Taguig, Remote

(2025-05 - 2026-05)

• Managed procurement data workflows for global enterprise accounts, processing 15+ quotations and purchase orders daily with a 100% data accuracy rate using Microsoft Excel and SAP ERP systems.
• Achieved a 100% Service Level Agreement compliance rate by rapidly reviewing and validating vendor quotations.
• Streamlined data entry processes to optimize cross-departmental supply chain workflows.

Data Analyst - ASCENDION PHILIPPINES (COLLABERA DIGITAL) - Makati City, Metro Manila, Hybrid

(2024-04 - 2024-09)

• Processed, formatted, and validated 10,000+ salary survey data entries using Microsoft Excel, ensuring data quality and timely project completion.
• Handled and resolved an average of 15 data tickets daily using Jira, maintaining a 95% minimum compliance rate under strict client delivery timelines.
• Identified and corrected data anomalies to safeguard database integrity.

Healthcare Customer Service Representative II - TTEC PHILIPPINES (TTEC LIPA) - Lipa City, Batangas, Onsite

(2023-10 - 2023-12)

• Responded to 10+ incoming customer calls daily, conducting real-time database research to resolve complex health insurance issues.
• Documented customer interactions accurately within internal Customer Relationship Management tracking systems.

Corporate Marketing Intern - DUOJET CORPORATION (JET HOTEL) - Lipa City, Batangas, Onsite

(2023-02 - 2023-05)

• Directed hotel events and digital marketing activities, including market research, social media campaigns, email marketing and competitor analysis to increase bookings by 10%.
• Coordinated documentation across departments and managed data records to ensure efficient daily hotel operations.

Bachelor of Science in Business Administration - Marketing Management - BATANGAS STATE UNIVERSITY, The National Engineering University (BatStateU The NEU) (2023-06)