Joy Rosas

Results-driven HR administrative personnel with a passion for delivering excellent support. Seeking to leverage my strong administrative skills, including data entry, file management and customer service, to contribute to a collaborative team environment and assist in achieving departmental goals by fostering positive and collaborative work environment by addressing communication, employee concerns proactively, and ensuring fair treatment of all staff.

Human Resources Admin - CHROMA BY CRE8 SALON CORPORATION

(2025-10 - 2026-07)

• Organize, maintain, and update internal databases with digital personnel records of relevant employee information.
• Supervise new employee onboarding, prepare offer documentation, and conduct orientation sessions.
• Keep a track record of leaves such as sick or maternity.
• Update company policies and FAQ Documents.
• Update, maintain, and present reports with KPIs such as turnover rates and hires by each department.
• Assist the payroll department by providing employee information on leaves and employee benefits.
• Schedule job interviews, contact, screen, and shortlist candidates as needed.
• Administer performance management program by monitoring employee appraisals and salary revisions.
• Guide employee behavior and launch investigations.
• Provide training and development opportunities.
• Prepare correspondence, arrange meetings, and process confidential reports and documents.
• Handle all employee queries, written or verbal with the utmost confidentiality.
• Keep up to date on current issues and matters related to the HR department.
• Interact with managers and heads of various departments to disseminate information.
• Notice areas of improvement and provide suggestions to the line manager.
• Keep abreast with the industry's latest news and trends.
• Maintain and update physical and digital employee records.
• Revise and suggest changes in company policies.
• Assist the HR Department in the management of day-to-day tasks.
• Create and publish job ads.
• Maintain professionalism, calls, emails, and in-person visits to potential candidates and newly hired employees.
• Prepare, update, and maintain complete documentation in a digital archive.

HR Specialist - ELEVATE CORPORATION

(2024-08 - 2025-04)

• Prepare contract and review compensation and benefits packages Ensuring all employee records are maintained and updated with new hire information or changes in employment status.
• Identifying the company's hiring needs and managing the recruitment process to ensure it runs smoothly.
• Develop and implement HR policies throughout the organization Process employees' queries and respond in a timely manner
• Verify references and conduct background checks on job candidates
• Provide applicants with information regarding compensation, job benefits, and working conditions
• Explain human resources policies, standards and procedures to employees to ensure compliance
• Conduct interviews and review applications to match candidates with job requirements
• Interview exiting employees and process the paperwork for employment termination
• Ensure company recruitment processes support guidelines for equal employment opportunities
• Administer intelligence, skill, psychological to assess current or potential employees
• Provide management with reports of staff performance and interviewing operations.
• Process payroll for the employees

Process Associate - GENPACT SERVICES LLC

(2021-10 - 2023-08)

(Australian & New Zealand Account)

• End-to-end HR processing via Page Up and Service Now
• Validate employee data changes from system of record to HR system via Service Now and Datapay
• Manage employee data / mass changes for entry in system Process off cycle HR runs
• Process and assist payroll concerns by providing relevant data Coordinate HR and payroll projects to the client

HRIS Specialist - STAFF SEARCH ASIA SERVICE COOPERATIVE

(2016-04 - 2021-09)

• Encoding of newly hired employee and checking their statutory benefits
• Updating of employee's status such as transfer location/inactive in database
• Managing and transmitting clearances in every department Assist background employment verification
• Assist payroll concerns by providing relevant data prepared list of employees with 5 days incentives

HR Staff / Receptionist - RMR ELECTRIC CORPORATION

(2015-03 - 2016-04)

• Compiling and updating employee records
• Coordinate HR projects (meetings, training, survey and take minutes) Coordinate communication with candidates and schedule interviews
• Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)

Bachelor of Arts - Mass Communication - Pamantasan ng Lungsod ng Marikina