Judiel Rivera

Detail-oriented administrative professional with experience in virtual assistance, healthcare compliance, real estate documentation, and IT application support. Proven ability to manage high-volume data entry, documentation review, scheduling, and system support while maintaining accuracy and confidentiality. Highly organized and tech-savvy, with hands-on experience using CRM systems and productivity tools in fast-paced environments.

Contracting Specialist at Open Access Insurance (2024-08 – 2025-10)

• Processed agent onboarding and credentialing in compliance with regulatory requirements.
• Verified licenses, E&O; insurance, and appointments using NIPR and carrier portals.
• Maintained accurate digital records and tracked license renewals across multiple states.
• Coordinated with internal teams and agents to resolve documentation and compliance issues.
• Improved turnaround time through proactive application monitoring and follow-ups.

Property Registration Unit at SFI Human Resources Consultancies Inc (2024-04 – 2024-08)

• Prepared and reviewed property registration and title transfer documents.
• Coordinated with government agencies for property title registration and compliance.
• Verified buyer, seller, and property details for legal and regulatory accuracy.
• Processed real estate taxes and tracked registration status.
• Maintained organized physical and digital property records.

IT Application Support Associate at Corporate Technologies Inc (2023-03 – 2023-06)

• Provided Level 1–2 application support for internal business systems.
• Logged, tracked, and resolved application incidents and service requests.
• Assisted users with access management, troubleshooting, and system navigation.
• Documented incidents, resolutions, and standard operating procedures.

Bachelor of Science in Information Technology Major in Web and Development System – Bulacan State University (2018 – 2022)

General Academic Strand – Pres. Diosdado P. Macapagal Memorial High School (2012 – 2018)