Julz128
Registered Nurse seeking to start a new career path
Talent
Quezon CityMember since July 5, 2026
Analytical thinkingDocumentationPerformance MonitoringAttention to detail
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Analytical thinkingDocumentationPerformance MonitoringAttention to detail
About
Nurse by profession, 9 years in the BPO industry and looking to start a new career path.
Experience
Consultant, Performance Monitoring at Cardinal Health International Philippines (2022-07 – 2026-01)
- Conducted training sessions for team members and new hires.
- Performed monthly quality and performance audits, including analysis of operational data to support business objectives.
- Delivered coaching and feedback based on audit findings and performance assessments.
- Identified trends and opportunities for process improvement through detailed analysis.
- Collaborated with cross-functional teams to achieve quality and performance targets.
Senior Analyst, Sales Operations at Cardinal Health International Philippines (2018-08 – 2022-06)
Customer Service Representative II at Cardinal Health International Philippines (2017-07 – 2018-08)
Staff Nurse at The Medical City Clinics (2015-04 – 2016-04)
- Provided outpatient nursing care and assisted in the delivery of clinical procedures.
- Coordinated with healthcare professionals and HMOs to support quality patient outcomes.
Customer Service Advocate (Cigna Healthcare) at Concentrix (2014-04 – 2014-12)
- Reviewed and explained healthcare benefits, coverage, and claims information to providers.
- Maintained confidentiality and compliance with healthcare policies.
Education
Bachelor of Science in Nursing – Saint Louis University (2007 – 2011)
