Kath Nguyen
Vietnamese Bilingual Representative
Talent
Taguig, Southern Manila District75000 PHP/hourMember since October 14, 2024
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customer service representativep2p operational specialist
About
Customer Service Representative (Vietnamese-English) | Jan. 2023 - Nov. 2023
Ubiquity Global Services Inc. (Philippines)
- Intake inquiries via phone calls;
- Contact and forward requests to relevant internal departments and external providers;
- Document case details onto CRM following standards and procedures.
Akzo Nobel Paints Sdn. Bhd. (Malaysia)
- Receive inquiries via ticketing portals and other communication channels (i.e. chats and emails);
- Process and input data onto internal systems following SOP.
Experience
Customer Service Representative (Vietnamese-English)
23-month experience
Education
Bachelor of Arts in International Relations (2013)
HCM.C. University of Social Sciences and Humanities
