Katherine Castillo

Medical Laboratory Technologist with Bachelor of Science in Medical Laboratory Technology, Biotechnology and Health Administration certificate.

Experience working in medical clinics, mobile clinics, and hospitals. Demonstrates ability to work efficiently and effectively with all levels of colleagues, patients, doctors and their families. Familiarity with basic first aid from Red Cross Training and volunteered blood donation for Red Cross.

Demonstrates high quality of patient care service dedicated to patient's comfort, care, and safety. Attended seminars on Day Surgery and Thoracic Surgery - Advance Medicine, Department of Pathology & Laboratory Medicine. Proficient in MS Office and Email applications.

Hospital Laboratory - Generalist Medical Technologist at Paredes Medical Center and Hospital (2025-02 – 2026-07)

Medical Laboratory Department

• Collect and prepare patient specimens for laboratory examination using automated and specialized laboratory techniques
• Operate, calibrate and maintain laboratory equipment
• Perform and interpret chemical analyses of blood, urine, patient specimens or other body fluids
• Collect patient's specimen for blood cell and other tissues for Histopathology to determine their relation to various physiological and pathological conditions
• Verify, record and document laboratory results on all performed test
• Perform and interpret blood group, type and compatibility tests for Blood Banking tranfusion purposes
• Assist Doctors for getting specimens from the patients and conduct the test
• Perform quality control checks and troubleshoot issues with the testing equipment and maintain proper records for quality control and corrective actions
• Order and maintain inventory of laboratory supplies
• Follow safety guidelines and infection control procedures to handle samples and equipment
• Ensure compliance with government requirements, hospital policies and laboratory procedures, including maintain the cleanliness of laboratory equipment, instruments and work area

Pathology Department - Medical Administrative Clerical Assistant II at University Health Network – Toronto General Hospital (2023-01 – 2024-11)

Breast, Dermpath, Head & Neck, Endo, Renal and GU

• Interact and coordinate with technical, medical and management staff in addition to external clients and partnering hospitals
• Performing clerical, statistical and financial processing activities
• Proofreading, typing/word/excel processing and inputting patient data/information
• Providing support with the maintenance of electronic and paper based medical reports, information filing/retrieval methods, system and/or formats to doctors, resident, fellows and the clinical team
• Exercise judgement and decision-making in the provision of moderately complex support services
• Scan, sort, file and assign laboratory-stained slides of the patient given to the designated doctors
• Checking and tracking all signed outpatient cases/reports/histories, complete forms and documents
• Handling Pathology doctors/fellow/residents under breast, skin, head & neck, renal and genitourinary
• Maintain confidential medical files or records
• Prepare and print the list of patient's medical records/history and give it to the doctor rounds meeting and clinical/research rounds
• Maintain different internal medical administrative support procedure like tracking patient files and filing stained/unstained slides give it to the slide library or return to other partner hospitals
• Assigning and checking the scheduled cases and give it to the doctors on call on that day
• Working on office procedure and routines using current hospital software, send and messages in person, email and phone inquiries

Thoracic Surgery Medical Administrative Assistant I at University Health Network - Toronto General Hospital (2022-07 – 2022-10)

Thoracic Surgery Advance Medicine

• Preparing, organizing and refilling patient files/chart for clinic days
• Registering and scheduling patients in EPIC
• Booking OR, Endoscopy procedures, Microcoil, and other cases
• Booking diagnostic tests in EPIC like Blood Work, CT scan, PET scan, X-ray, MRI and others test
• Tracking ensuring completeness and appropriate timing of patient workup
• Coordinating and communicating to patients details of their tests/appointments
• Working closely with the Lung Cancer Program navigator nurse to ensure timely assessment and specialist referral for patients managed in these programs
• Drafting appointment referral, clinic discharge, reminder letters, faxing/mailing them to appropriate clinics/patients
• Managing patient files, including periodic review of inactive patient charts and managing deceased/inactive patient charts
• Managing telephone, fax and email inquiries
• Booking physician in person, telephone, virtual clinic, administrative, and research meetings through EPIC system

Clinical Screener – Covid-19 Vaccine Clinic at Scarborough Health Network (2021-03 – 2022-08)

SHN – Scarborough General/Centenary/Birchmount Hospitals

• Working in mass vaccination team in different location of hospitals, clinics and community centers
• Assist doctors and patients in pre-registering information into the provincial Covax tool and Verto system for vaccine booking appointments
• Checking in/out and updating patient demographic information into the provincial Covax tool system
• Ensure appropriate documentation, including consent forms that have been enter to the patient information system completed
• Printing and emailing patients copy of their vaccination record
• Scheduling patients for their second and third dose appointments through e-mail and phone call inquiries
• Ensure all patients entering the facility follow proper precautionary measures and wear the correct personal protective masks
• Ensure patient confidentiality and privacy as per PHIPA and SHN's policies and procedures
• Ability to escalate to triage or charge nurse for immediate assistance
• Directing patients to proper area and other duties assigned

Epic Support Staff – Day Surgery Department at Scarborough Health Network (2021-08 – 2021-12)

SHN - Scarborough General Hospital

• Attend educational seminars, e-learnings or iLearn virtual training, training in-class sessions and meet the required competency level using the system
• Coordinate with follow-ups with the team lead and other colleagues
• Participate in online meetings with clinical and administrative staff of SHN
• Provide hands-on support to SHN nurses and staff during Go-live
• Assist nurses in workflow adoption. Provide one-on-one guidance, application and workflow support, and troubleshooting with the end users
• E-mail reports for support documentation and changes of the system

Student Lab Assistant at Centennial College (2019-09 – 2021-01)

• Prepared specimen for staining and scan microorganism through microscope
• Isolated, enumerated and identified microorganisms from many types of samples (water, soil, air, the human body, food, and pharmaceutical and cosmetic products)
• Become proficient in aseptic technique on handling laboratory glassware's
• Calibrated and used a range of instruments such as pH and BOD meters, gas chromatographs, spectrophotometers, prepared microbiological media, reagents, and culture pathogenic microbes
• Documented test results in clear, organized and accurate in logbooks and lab reports

Hospital & Clinic Laboratories - Generalist Medical Technologist at South City Hospital and Medical Center, Alabang Medical Center Hospital, Aventus Medical Care Inc. (2017-02 – 2019-08)

Medical Laboratory Department

• Record and label patient's ID number in proper way, establish accuracy, precision and good organizational skills when dealing with large number of samples and complex testing
• Collected, prepared, instructed and analyzed the patient's clinical specimens and other body fluids
• Extracted blood with 50 to 70 patients per shift in mobile clinical laboratory set up and hospitals
• Assists Junior or Senior Medical Laboratory Scientists and Doctors in patient's results
• Set up both automated and manual instrumentation in QA and QC samples for preliminary analysis
• Assessed inventory and ordered medical supplies for clinical use; maintained controlled substances records and reviewed data for precision

Medical Laboratory Internship (Philippines) at Manila Central University – Filemon D. Tanchoco Foundation Hospital (2013-10 – 2014-04)

Bachelor of Science in Medical Technologist – Centro Escolar University (2009-06 – 2014-04)

Diploma in Biotechnology – Centennial College (2019-09 – 2020-06)

Diploma in Office Administration General – Centennial College (2020-09 – 2021-08)