Kathlyn C. Dadap
Tourism & Hospitality Professional
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About
Proactive and detail-oriented Administrative Professional with hands-on experience in office administration and executive support including direct reporting to the General Manager within a four-star resort environment. Worked as a liaison to the HR providing recruitment assistance, managing employee records and confidential information, facilitating onboarding processes and skills enhancement trainings, and maintaining cross-department coordination. Proficient in reports preparation, business correspondence, cash payroll and financial documentation using Microsoft Office and Google Workspace.
Eager to contribute to a dynamic organization and open to relocation.
Experience
Administrative Assistant | Daluyon Beach & Mountain Resort
February 2020 - March 2021 | Puerto Princesa City, Palawan
- Provided executive-level administrative support through daily reporting to the General Manager, including scheduling appointments, meeting coordination, and itinerary planning.
- Managed and monitored financial operations, including ₱80,000 petty cash, payroll processing (cash and agency), preparation of statements of accounts and inventory reports using the Microsoft Excel.
- Supported HR functions, including recruitment screening, onboarding coordination, employees record management (201 files), and facilitating staff training.
- Coordinated with the Department of Labor and Employment (DOLE) in the distribution of the COVID-19 financial assistance to the 44 resort employees in April of 2020.
October 2019 - January 2020 | El Nido, Palawan
- Managed reservations, handled email marketing and promotional campaigns across social media platforms as well as monitoring guests’ reviews through TripAdvisor and Google ratings.
- Managed daily cash reports (cash sales, commissions, purchases and expenses), and inventory.
- Delivered frontline guest support by addressing inquiries, handling concerns, and coordinated daily room status, check-ins/outs, and operational reports to support efficient workflow across departments.
- Introduced a standard housekeeping and inventory reporting templates enhancing efficiency and consistency in daily hotel operations.
November 2018 - April 2019 | Phuket, Thailand
- Supported daily F&B and housekeeping operations in an international resort for 3 months in each department, ensuring adherence to service and operational standards.
- Coordinated with multicultural teams to maintain efficient workflow, and adapted to a fast-paced, international work environment, strengthening communication skills and cultural awareness.
- Acquired valuable life skills through working under pressure, and overcoming cultural and language differences which resulted to deeper professional connections.
Remote and Project-Based Experience
2022 - PRESENTTranscriptionist & Proofreader | Transciption Staff
- Proofread and edited AI-generated audio and video transcriptions across medical, legal, and corporate content, ensuring accuracy and clarity.
- Maintained high attention to details in formatting, grammar, and technical terminology under tight turnaround periods.
- Produced SEO-optimized articles structured based on the client’s requirements, objectives and audience engagement while consistently meeting fast-paced deadlines.
- Collected, analyzed, and summarized data, and assisted in preparing structured reports while maintaining organized research documentation ensuring accuracy and authenticity of information.
- Managed end-to-end operations, including order coordination, budgeting, and inventory tracking.
- Maintained consistent monthly sales while handling client communication and scheduling.
Education
LEYTE NORMAL UNIVERSITY - Bachelor of Science in Tourism, Hotel & Restaurant Management
June 2015 - May 2019 | Cum Laude | Tacloban City, Leyte
Relevant Focus: Operations Management, Business Administration & Customer Service
