Keith Dexter Barro

Customer-focused and reliable professional with experience in customer service, logistics, and team leadership. Skilled in handling inquiries, resolving issues efficiently, and maintaining high service standards in fast-paced environments. Strong in communication and problem-solving, committed to delivering timely support and ensuring customer satisfaction.

Hub Staff - Ninja Van Philippines

(2023-01 - 2023-07)

• Handled shipment inquiries and provided status updates to ensure customer satisfaction
• Tracked packages and resolved delivery-related concerns in a timely manner
• Coordinated with team members to maintain smooth operations and minimize delays

Team Leader - J&T Express Philippines

(2021-01 - 2022-06)

• Supervised daily operations while ensuring service quality
• Addressed customer and operational issues, providing timely and effective solutions
• Monitored performance and improved efficiency to meet service targets

Merchandiser - Prifoods Corp

(2018-09 - 2020-12)

• Arranging and displaying products according to company standards
• Monitoring product inventory and stock levels
• Replenishing shelves and ensuring product availability

Consignor - Ace Hardware

(2017-10 - 2018-05)

• Assisted with customer transactions and ensured accurate product and inventory records
• Handled inquiries related to product availability and order status
• Maintained proper documentation and reporting to support smooth operations

Pantry/Dispatch - Chowking Surigao

(2016-08 - 2017-03)

• Preparing food and beverages according to company standards
• Assisting in food preparation before serving
• Organizing ingredients and kitchen supplies
• Ensuring food quality, cleanliness, and proper presentation

Dining Crew/Crew Trainer - Mang Inasal Surigao

(2013-05 - 2015-12)

• Trained new employees on company policies, procedures, and service standards
• Delivered food and beverages accurately and efficiently
• Assisted customers, handled dining operations, and ensured smooth workflow

Bachelor of Science - Industrial Technology (2011-01 - 2012-12)

Associate - Industrial Technology (2012-01 - 2013-12)

Bachelor of Science - Office Administration (2022-01 - 2026-12)