Cyber Security Analyst at Fusion Node Inc (MSP) (2025-01 – Present)
Netskope Dedicated Resident Engineer — Amgen Engagement (Fortune 500) at Fusion Node Inc (MSP) (2025 – 2026)
- Collaborate with Netskope Professional Services (PSE) to integrate, configure, and deploy Netskope solutions including NG-SWG, CASB, DLP, Email DLP, Endpoint DLP, CFWAAS, NPA and SD-WAN across the customer's IT and security environment, adhering to industry and Netskope best practices. Provide technical support and serve as a backup resource to PSE, improving resource utilization and ensuring continuity of service.
- Serve as the primary technical point of contact for Netskope-related issues primarily on NG-SWG, DLP AND and NPA, performing troubleshooting, writing root-cause analysis, and remediation to minimize business impact, accelerate resolution, and reduce reliance on cloud support.
- Act as a technical consultant to engineering, security, and management teams, providing guidance on Netskope capabilities, configurations, use cases, and security requirements. Drive effective product adoption and help maximize the value of Netskope security solutions.
- Deliver weekly executive-level updates on major Netskope incidents, covering severity, business impact, current status, mitigation, workarounds, and resolution. Provide leadership with clear visibility into security risks, operational issues, and remediation progress.
- Design and develop real-time dashboards and security reports that provide engineers, managers, and leadership with actionable visibility into security risks, policy enforcement, user activity, service health, and user-context data, supporting operational monitoring and informed security decisions.
- Develop and maintain a Netskope Knowledge Base (KB) documenting recurring issues, troubleshooting procedures, and remediation steps. Improve knowledge sharing, enable faster self-service troubleshooting, standardize resolution procedures, and reduce repetitive support escalations.
- Develop Python-based automation to streamline repetitive operational and security tasks, including the extraction and processing of Netskope telemetry. Improve data collection efficiency and support incident response, security investigations, threat analysis, and security operations.
- Collaborate with customer security teams, Netskope Professional Services, Cloud Support, and other technical stakeholders to coordinate issue resolution, communicate technical risks, implement remediation strategies, and continuously improve the customer's Netskope security environment.
Professional Service Engineer and IT and Security at Fusion Node Inc (2025 – 2026)
- Designed, architected, and integrated Netskope security services, including Next-Gen Secure Web Gateway (NG-SWG), Data Loss Prevention (DLP), Cloud Access Security Broker (CASB), and Netskope Private Access (NPA), into customer IT and security environments across APAC and the US, ensuring minimal business disruption and delivery within project timelines and Netskope Professional Services best practices.
- Developed high-level solution and deployment documentation, including customer-specific architecture diagrams, environment designs, and implementation details for Netskope security deployments.
- Managed and administered the company's Netskope security environment, including Next-Gen Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), Data Loss Prevention (DLP), and Netskope Private Access (NPA).
- Engineered a custom Python log shipper plugin leveraging Netskope REST API v2 to programmatically retrieve security telemetry and automate data ingestion into core product pipelines, enabling downstream security analytics and monitoring.
- Administered core Microsoft security and infrastructure services, including Microsoft Entra ID, Intune, and Exchange, supporting identity governance, modern endpoint management, access controls, and enterprise security operations.
- Managed a small-scale Ubiquiti network environment, implementing Layer 3/Layer 7 firewall policies to secure connectivity for mission-critical business applications while minimizing excessive access and configuration drift.
Cyber Security Trainee at Fusion Node Inc (2024-09 – 2025-01)
- Completed comprehensive, hands-on training focused on Netskope's Security Cloud administration, integration, and cloud architecture.
- Built practical proficiency configuring security steering, cloud data loss prevention (DLP), threat protection policies, and SaaS application integrations.
- Collaborated closely with senior cybersecurity engineers to observe, document, and implement industry best practices for enterprise client configurations and reporting.
Frontend Developer Intern at IPDO Batangas State University Pablo Borbon (2024-01 – 2024-04)
- Developed interactive data management and visualization web systems utilizing Vue.js, Tailwind CSS, and Vuetify.
- Collaborated with backend developers and UI/UX teams to integrate front-end components seamlessly with core APIs.
- Conducted manual API testing to ensure reliable data integration and system stability.
