Kenneth Ignacio
Dedicated and detailed-oriented professional
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About
Dedicated and detailed-oriented professional with experienced in customer service, inventory management, and education environment. Seeking to leverage diverse skill set in a dynamic role that offers opportunities for growth and development.
Experience
Store Cashier - Mr. DIY (Malolos) - Malolos
(2025-11 - 2026-03)
- Processed an average of 150-200 customer transaction daily with accurate cash handling and payment processing.
- Maintained 98-100% cash drawer accuracy during daily balancing and end-of-shift reports.
- Increased upselling of promotional products by 20% through effective customer engagement and product recommendations.
Salesclerk - ExpressPay Incorporated
(2024-02 - 2025-07)
- Processed various payments using specialized billing systems and ensured accuracy of transaction.
- Assisted customer in using digital platforms, resolving basic technical issues and providing clear guidance of procedure.
- Identified and escalated system errors to technical teams while maintaining excellent customer service.
Receiving Staff - Happy Go Department Store
(2023-09 - 2023-11)
- Inspected products and services to comply with quality standards
- Identified issues, analyze information and provided solution to problem
Practice Teacher (Intern) - San Pedro National High School
(2022-09 - 2022-12)
- Design and implemented innovative teaching strategies to enhance student learning and engagement in a diverse classroom environment.
Food Server (Intern) - Shakey's Pizza Parlor (Malolos) - Malolos
(2022-01 - 2022-04)
- Assisted front of house staff welcome guests into the restaurant, showing to tables and seating when required.
- Perform additional tasks to keep dining room running smoothly.
Education
Bachelor of Technical Vocational Teacher Education - Food Service and Management - Bulacan State University (Malolos Campus) (2019 - 2023)
Senior High School - Technical Vocational Livelihood – Cookery - La Consolacion University Philippines (Malolos, Bulacan) (2016 - 2018)
Junior High School - San Pedro National High School (Hagonoy, Bulacan) (2012 - 2016)
Elementary - Hangga Elementary School (Hagonoy Bulacan) (2009)
