Kenneth Ignacio

Dedicated and detailed-oriented professional with experienced in customer service, inventory management, and education environment. Seeking to leverage diverse skill set in a dynamic role that offers opportunities for growth and development.

Store Cashier - Mr. DIY (Malolos) - Malolos

(2025-11 - 2026-03)

• Processed an average of 150-200 customer transaction daily with accurate cash handling and payment processing.
• Maintained 98-100% cash drawer accuracy during daily balancing and end-of-shift reports.
• Increased upselling of promotional products by 20% through effective customer engagement and product recommendations.

Salesclerk - ExpressPay Incorporated

(2024-02 - 2025-07)

• Processed various payments using specialized billing systems and ensured accuracy of transaction.
• Assisted customer in using digital platforms, resolving basic technical issues and providing clear guidance of procedure.
• Identified and escalated system errors to technical teams while maintaining excellent customer service.

Receiving Staff - Happy Go Department Store

(2023-09 - 2023-11)

• Inspected products and services to comply with quality standards
• Identified issues, analyze information and provided solution to problem

Practice Teacher (Intern) - San Pedro National High School

(2022-09 - 2022-12)

• Design and implemented innovative teaching strategies to enhance student learning and engagement in a diverse classroom environment.

Food Server (Intern) - Shakey's Pizza Parlor (Malolos) - Malolos

(2022-01 - 2022-04)

• Assisted front of house staff welcome guests into the restaurant, showing to tables and seating when required.
• Perform additional tasks to keep dining room running smoothly.

Bachelor of Technical Vocational Teacher Education - Food Service and Management - Bulacan State University (Malolos Campus) (2019 - 2023)

Senior High School - Technical Vocational Livelihood – Cookery - La Consolacion University Philippines (Malolos, Bulacan) (2016 - 2018)

Junior High School - San Pedro National High School (Hagonoy, Bulacan) (2012 - 2016)

Elementary - Hangga Elementary School (Hagonoy Bulacan) (2009)