Kenneth Portillano

Detail-oriented Administrative and Marketing Assistant with over 8 years of experience in clerical support, customer service, and operations coordination. Strongly interested in video annotation, showcasing exceptional attention to detail and adherence to guidelines, complemented by proficiency in Microsoft Office applications.

Clerical & Administrative Support Assistant - DBP Service Corporation - Muntinlupa City, Metro Manila

(2021-04)

• Delivered comprehensive clerical and administrative support in a fast-paced environment, boosting office efficiency and operations.
• Streamlined document organization and filing systems, enhancing information retrieval speed by ~30%.
• Developed reports, correspondence, and presentations using Microsoft Office tools, ensuring accurate and professional communication.
• Managed customer and client inquiries with clarity and professionalism, resulting in improved customer satisfaction.
• Coordinated and organized office schedules and activities, successfully meeting tight deadlines.

Marketing Assistant - Pag-IBIG Fund - Muntinlupa City, Metro Manila

(2017-07 - 2021-04)

Job Order Personnel

• Supported marketing initiatives and administrative tasks, contributing to effective client engagement and communication.
• Crafted and managed marketing materials and internal documents, enhancing brand visibility and client outreach.
• Organized records and files for optimal access and tracking, reducing retrieval times significantly.
• Responded to client inquiries promptly, fostering strong relationships and ensuring timely follow-ups.
• Maintained accurate project documentation and records, assisting in efficient reporting and analysis.

Bachelor of Science - Business Administration, Major in Marketing Management - Perpetual College of Business Administration (2013-06 - 2017-06)