Kent Cortes

Systems & Automation Developer at Florida Rehabilitation (2025-04 – Present)

Designed and implemented automated therapist scheduling and weekly reporting workflows supporting ~500 providers
Built and optimized business logic within Zoho CRM (Deluge, workflows, related records) to manage patient visits, episode tracking, and discipline-based scheduling.
Developed therapist portal solutions using Zoho Creator with structured user access and scalable data visibility.
Automated email and SMS communication processes through Zoho Desk to streamline therapist coordination.
Engineered frontend components/widgets using React for interactive UI enhancements.
Improved operational efficiency by reducing manual scheduling processes and minimizing redundant data updates.

Zoho Developer at CSW (2024-09 – 2025-03)

Develop and program automation processes based on client requirement
Build Custom process for mass upload of data in Zoho crm using REST API
Create automation and workflows using zoho deluge for different parts of business process
Integrate third party application using Zoho API
Develop email campaigns using zoho campaigns.

Zoho Developer at CIW (2024-02 – 2024-07)

Develop Blueprints for Lead processes
Redevelop/enhance current business process
Create automation and workflows using zoho deluge for different parts of business process
Integrate third party application using Zoho API
Develop zoho project for project management

Web/Zoho Developer at BritePH (2022-01 – 2024-01)

Develop a SPA Website for clients and integrate it to their system (Zoho CRM) to reduce manual labor and human errors

Fullstack Developer at Freelance (2021-01 – 2022-01)

About