Sales & Marketing Manager at CLAD Elite Stone Builders Inc. (2023-09 – Present)
- Spearheaded special projects and took ownership of critical cross-departmental assignments to address immediate business needs and operational gaps
- Functioned as a key management liaison, handling a broad spectrum of ad hoc assignments to ensure alignment between department goals and company directives
- Drove revenue targets by ensuring the annual monthly sales quota was consistently achieved or exceeded
- Managed the entire sales cycle from lead qualification to contract, including processing all necessary sales documentation (Accreditation, Purchase Orders, etc.)
- Secured prospective clients through site viewings of complete and ongoing projects and delivering professional company presentations
- Cultivated strong client relations by serving as the primary point of contact for all client concerns and support needs
- Developed and executed comprehensive marketing strategies aimed at maximizing product visibility, increasing market reach, and driving customer retention and satisfaction
- Conducted in-depth analysis of local and international market trends (e.g., attending industry expos like the Xiamen Stone Fair) and presented actionable intelligence to executive management
- Strengthened the supply chain by initiating and conducting regular supplier partnership meetings
- Managed quality control and assurance by performing regular audits of completed products and services to ensure top-notch delivery
- Ensured team quality and adherence to company standards through regular manpower audits
- Championed a customer-centric approach by conducting customer visits to gather valuable feedback, which was then compiled and reported directly to the management team for strategic action
Sales & Marketing Officer at CLAD Elite Stone Builders Inc. (2021-09 – 2023-09)
Leasing Referral Partner at Rockwell Land Corporation (2020-02 – 2021-08)
- Achieved and maintained individual monthly leasing quotas (or "revenue targets") by maximizing the lease-out rate of assigned units
- Managed the full leasing lifecycle, including proactive outreach to companies with housing needs and conducting unit viewings for prospective tenants
- Executed targeted marketing and retention strategies to successfully drive higher occupancy rates, resident satisfaction, and lease renewal
- Cultivated and maintained robust relationships with both Lessors and Lessees, serving as the primary point of contact for all concerns to ensure lease compliance and mutual satisfaction
- Strengthened external business networks by managing all communications and collaboration with third-party brokers (Broker Relations)
- Oversaw all essential administrative and legal documentation, including the accurate processing of Contracts of Lease, Commission billing, and maintaining up-to-date Unit Inventory records
- Streamlined the unit owner registration process, ensuring efficient and compliant onboarding for property owners
