Koko Denise

A business and management individual with international exposure and cross-industry experience in financial analysis, office administration, and client relations. Focused on improving efficiency and contributing to organizational performance through data-driven insights.

Visa Counsellor at Big Leap Education and Migration Services (2025-08 – Present)

• Reviewed and verified client documents to ensure accuracy, completeness, and compliance with international visa requirements.
• Prepared and submitted visa application for Canada and Australia, managing both offshore and onshore cases with efficiency.
• Monitored application progress and communicated updates, providing professional client support and timely resolution of issues.
• Stay updated on immigration laws and policies, ensuring compliance and accurate processing in line with changing regulations.

Client Relations Associate at Visa to America Inc. (2024-12 – 2025-07)

• Developed and nurtured client relationships, enhancing customer satisfaction and retention, while strengthening cross-functional collaboration and communication skills.
• Managed branch budgets and financial reporting, identifying cost-saving opportunities and improving financial accuracy.

Front Desk Officer at Ephrathah Farms Corporation (2024-05 – 2024-11)

• Served as the first point of contact for guests, tourists and students by providing information on farm tours, accommodations, training programs and resort facilities while ensuring a welcoming experience.
• Managed reservations, client inquiries, training sessions, and front desk operations, maintaining clear communication and professional service.
• Supported administrative tasks, coordinate with different departments (farm, resort, events), and assist in promoting Ephrathah Farms' agri-tourism services.

Encoder – Office of the Vice President for Academic Affairs (VPAA) at University of San Agustin (2024-02 – 2024-05)

• Prepared reports, presentations and managed surveys, implementing tracking systems that improved data accuracy and reduced retrieval time.
• Assisted in budget tracking, fund allocation, and financial audits, ensuring accuracy and efficiency in financial processes.

Management Accounting Intern - ORVP at Philippine Health Insurance Corporation Regional Office VI (2022-10 – 2022-12)

• Verified financial documents and expenditure reports, ensuring accuracy, compliance, and proper documentation.
• Assisted in supplier requisitions and improved stock tracking efficiency, strengthening financial and operation processes.

Bachelor of Science in Management Accounting – University of San Agustin (2019 – 2023)

Senior High School in Accountancy, Business and Management – University of San Agustin (2017 – 2019)