Kristala Patron

Detail-oriented Web Developer and IT professional specializing in full-stack web architecture, Headless CMS platforms, and workflow automation. Proven track record of streamlining business operations through custom Google Apps Script (GAS) solutions and developing dynamic, interconnected multi-portal systems. Passionate about translating complex business requirements into seamless, automated, and scalable digital experiences.

Web Developer & Automation Intern - Renan-Tina Travel and Tours - San Pedro City, Laguna

(2026-03 - 2026-07)

• Developed a dynamic Itinerary Builder and automated PDF generation system using Google Apps Script to streamline agency operations.
• Eliminated manual document preparation by engineering custom scripts that automatically extract travel data from spreadsheets into branded client itineraries.
• Drafted and submitted a formal Project Proposal to the General Manager for a website modernization and AI Chatbot integration.
• Designed a phased development schedule for customer support automation, aimed at handling real-time traveler inquiries.
• Managed the company's Google Workspace ecosystem, ensuring secure data management and high-accuracy processing of travel records.

IT Intern - ABBE Technology Solutions Inc. - Makati City

(2025-07 - 2025-09)

• Contributed effectively to IT projects using technical expertise in programming and system support.
• Collaborated with senior engineers to troubleshoot and resolve hardware and software issues.

Customer Representative - Optum Global Solutions - Alabang, Muntinlupa City

(2024-07 - 2025-01)

• Handled health care provider inquiries regarding benefits, eligibility, and billing.
• Maintained solid professional relationships through effective communication and problem-solving.

Diploma - Information Technology - Polytechnic University of the Philippines (2023) Manila

High School Diploma - STEM Strand - San Pedro Relocation Center National High School (2021 - 2023) San Pedro