Kristian Eballes

I am a goal-oriented Fresh Graduate with a strong foundation in the tourism and hospitality industry. Through my practicum experience, I have gained valuable knowledge and practical skills in guest service, hospitality operations, and teamwork. I am eager to contribute to a professional organization, learn from experienced industry experts, and continuously develop my abilities while supporting organizational success and delivering excellent customer service

Front Desk, Concierge, Executive Lounge, AYS - Marriot Hotel Manila - Manila, Philippines

(2025-07 - 2025-09)

Internship

• Front Desk: Prepare, type and print Welcome Cards for V.I.P Guest then deliver to housekeeping
• Front Desk: Replenish Key Card, Key Joints, Charge Terminals at front desk
• Front Desk: Stand at the front desk to assist Guests
• Front Desk: Stand at the entrance to Welcome Greet all the Guests & Assist direction if needed
• Concierge (Bellman): Stand the entrance welcome greet the guests
• Concierge (Bellman): Help & Carry luggage in the scanner
• Concierge (Bellman): Assist the guest with their luggage, guide them if needed
• Concierge (Bellman): Luggage Up/Down
• Concierge (Bellman): Give Complimentary pass if asked
• Concierge (Bellman): Storing Luggage & tagging
• Executive Lounge (Dine): Service Bust out, Self aware to refill Stocks and be Proactive
• Executive Lounge (Dine): Transition settings from morning to afternoon to evening, Setting up wine, bear glasses, snacks, chillers, board etc.
• Executive Lounge (Dine): Bussing the table and Sanitize
• Executive Lounge (Dine): Replenishing cabinets with clean utensils, glassware, plates etc.
• AYS (Runner): Prepare and deliver guest amenities, toiletries, requested items to guest room
• AYS (Runner): Maintained Marriot service standards by providing courteous, efficient, and timely guest service
• AYS (Runner): Restocked, organized clean utensils, glassware and service items

Cook - Busolve Restaurant

(2018 - 2018)

• Food preparation & cook customer orders quickly
• Store ingredients properly and monitor stock levels
• Cleaning the kitchen cooking equipment after shifts
• Inventory Management

BS - International Tourism Management (Travel and Tour Operations) - Our Lady of Fatima University (2023 - 2026)

BS - International Tourism Management (Travel and Tour Operations) - Our Lady of Fatima University (2018 - 2021)

Bachelor of Science - Accountancy - Silliman University (2016 - 2017)

Bachelor of Science - Business Administration - Far Eastern University (2014 - 2015)