Kunihisa Suzuki

Experienced professional with long career spanning accounting, international business, and customer service. Born September 12, 1941.

Joined Toyo

Corp in 1964 and worked in accounting department for approximately 10 years handling general accounting and foreign exchange. Participated in overseas business expansion starting around 1975 with assignments in Manila (1975, 1978-1984 for 6.5 years), Iran (short-term, approximately 1 year), and Paris (approximately 1 year as branch manager). Transitioned to general merchandise import department as a buyer with experience visiting European countries, United States, and China including Hong Kong.

After leaving Toyo, moved to Manila in 2009 and gained extensive experience in call center operations and customer service roles. Confident in health and committed to continuing professional service with pride.

Help Desk Leader and Analyst - Manulife Philippines - Manila, Philippines

(2009-01)

• Member of Help Desk Function team for Manulife Japan
• Acted as analyst role
• Provided services to in-house staff of Manulife Japan
• Approximately 6 years tenure

Call Center Lead Agent - HGS (Hinduja Global Solutions) - Manila, Philippines

(2009-01 - 2014-12)

• Lead agent for Aetna International account
• Team lead in charge of Nomura Group families living overseas
• Handled Honda USA families
• Handled Tomen Corporation families
• Approximately 5 years tenure

Call Center Agent - Salmat - Manila, Philippines

(2009-01 - 2011-12)

Worked in call center handling travel account.

• Handled Expedia travel account
• 2 years tenure

Project Manager - Toyo Corp (東陽テクニカ) - Japan and Manila, Philippines

(1984-01 - 2009-12)

Served as project manager on business trip basis after assignment to Manila branch. Also involved in infrastructure projects under Japanese Government Economic Assistance to Philippines.

• Project manager responsibilities on business trip basis
• Handled infrastructure project under Japan-Philippines Economic assistance

Branch Manager - Toyo Corp (東陽テクニカ) - Manila, Philippines

(1978-01 - 1984-06)

Officially assigned to Manila branch as manager.

• Stationed in Manila for approximately 6.5 years
• Handled infrastructure project under Japanese Government Aid

Branch Manager - Toyo Corp (東陽テクニカ) - Paris, France

(1977-01 - 1978-12)

Served as Paris branch manager.

• Stationed in Paris for approximately 1 year
• Managed branch operations

Buyer - Toyo Corp (東陽テクニカ) - Japan

(1975-01 - 1977-12)

Assigned to general merchandise import department where gained experience as a buyer. Visited multiple countries for business purposes including European countries, United States, and China.

• Buyer for general merchandise import department
• Visited European countries including Italy, France, and UK
• Visited United States cities including Portland, San Francisco, LA, San Diego, Las Vegas, Seattle, New York, Atlanta, and Florida area
• Visited China including Hong Kong

Middle East Business Manager - Toyo Corp (東陽テクニカ) - Iran

(1975-06 - 1976-06)

Assigned in charge of Iran due to Toyo's business expansion plan in the Middle East. Short-term posting.

• In charge of Iran operations
• Stationed approximately 1 year
• Part of Middle East business expansion plan

Overseas Branch Staff - Toyo Corp (東陽テクニカ) - Manila, Philippines

(1975-01 - 1975-12)

• First business trip to Manila
• Participated in overseas business expansion planning

Accounting Department Staff - Toyo Corp (東陽テクニカ) - Japan

(1964-01 - 1974-12)

Member of accounting department for approximately 10 years after joining Toyo Corp.

• In charge of general accounting
• In charge of foreign exchange
• Approximately 10 years tenure

Advisor - Small and Medium-Sized Enterprises - Japan

(1984-01 - 2009-12)

Worked as advisor for many small and medium-sized companies after leaving Toyo.

University Degree (1964-01)