Medical Billing Specialist
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With nearly 10 years of experience in the healthcare industry, I have developed strong expertise in customer service, medical billing, and insurance processes. I began my career as an Inbound Customer Service Representative with Blue Cross Blue Shield of New Jersey, where I spent almost 2 years assisting members with healthcare-related inquiries and delivering excellent customer support. For the past several years, I have been working as a Medical Billing Specialist, managing a wide range of responsibilities including insurance verification, pre-authorization submissions, claims follow-up, denial and appeal reviews, and patient communication.
My experience has strengthened my attention to detail, problem-solving abilities, and commitment to ensuring accurate and efficient healthcare operations.
Medical Billing Specialist - Smiles Medical Supply, LLC - Los Angeles, California
(2022-11 - 2026-05)
A company that helps patients with diabetes and provides medical supply needs. The company is based in Los Angeles, California, and has catered to more than 1,000 patients from 2021 to the present. The company assists Medicare, Medicaid, and commercial patients across the United States.
Medical Billing Specialist - Optum Global Solutions - Philippines - Philippines
(2018-07 - 2022-08)
Optum is a Revenue Cycle Management that provides software, consulting, and outsourcing services to help healthcare systems and providers manage their medical billing, claims processing, and financial operations.
Inbound Customer Service Representative - Alorica Teleservice Inc - Philippines - Philippines
(2016-09 - 2018-06)
Leading global Business Process Outsourcing (BPO) company specializing in customer experience solutions.
B.S. - Accountancy - San Sebastian College (2013 - 2016)